Crystal Cooper Email & Phone Number

South Pittsburg, Tennessee, United States

Handling administrative duties, and promoting customer satisfaction. Supporting sales representatives and coordinating sales-related activities.

South Pittsburg

Handling technical calls, customer service and orders for all USSC Stoves.

Chattanooga, Tennessee Area

Taking inbound calls and placing outbound calls to assist guarantors with their hospital bills. Collecting money for payments via different portals depending on which hospital we were handling at the time.

Ensure efficiency and cost effectiveness of scheduling interviews with recruiters or other human resources professionals. Handle confidential recruitment documents. Assist with general clerical duties.-Ensure data integrity of the Applicant Tracking System, Calendar, and other required document flow and identify opportunities to automate workflow -Manage communications between candidates, interviewing teams and search firms as needed to schedule interviews and send confirmations -Distribute interview schedules, resumes, candidate evaluations to the interviewing team -Distribute interview agendas to the candidate -Greet candidates for interviews and escort them to the hiring manager Microsoft Outlook, Microsoft Excel, MICROSOFT WORD

In this company we did online payday loans for a few different company names. I was on the risk/fraud team.On a day to day basis I was examining bank statements, pay stubs, drivers license's and social security cards for fraudulent activity. I also reviewed accounts to look for duplicates on other applications. I.E. same phone numbers, addresses, bank accounts, references and more to find fraud rings and prevent people from getting payday loans with us and not paying them back. Verifying employment was also a must on each and every application that I reviewed, speaking to the customer and having great customer service skills.using multiple computer systems, typing, superb customer service skills,

Chattanooga, Tennessee Area

Taking inbound customer service and sales calls.In this position I took inbound catalog sales and customer service calls. Using multiple computer systems and making the best of time management. Keeping control of the call to insure that the call ran smooth and orderly.