Crystal Cooper Email & Phone Number

United States

o Maintain physician calendars, schedule appointments and surgeries, and ensure medical necessity and payer requirements are met.o Interact with physicians and staff to research clinical information from electronic medical records, obtain prior approval, and determine solutions when approval is denied.o Send query for insurance information to validate and accurately document eligibility and benefit information.o Notify surgeon when medical necessity requirements are not met to determine next steps.o Inform patients of insurance and financial options, identify any third-party payer billable for the services, and navigate patient and surgeon through self-pay approval process.o Complete clinical directive online with required patient information including CPT and ICD codes.o Prepare patient liability estimates and collect payments due.o Document authorization, including source, limits, applicability, and notes within established timelines.o Train new employees and handle prior authorizations for outpatient surgery.

United States

o Interfaced with patients via inbound and outbound phone calls.o Obtained necessary patient demographics, insurance, and financial information.o Performed electronic insurance eligibility confirmation when applicable and documented results.o Ensured pre-certification and authorization was obtained and validated.o Enter patient data, update demographics, train new hires, and verify ICD-10 and CPT codes to ensure accuracy.

United States

o Posted payments to accounts by means of manual batch posting and electronic remit posting on the Accounts Receivable system.o Coded rejection codes via payment-coding structure according to established guidelines and according to line-item accountability.o Balanced batches according to accounting and data control logbooks.o Entered payment data, posted payments, and trained new hires.

United States

o Received and dated all incoming mail.o Sorted incoming mail into batches for departments for distribution.o Upon sorting payments by payor type, calculated and totaled the amount of payments received.o Batched all payments, attached calculator tape totals, and distributed to accounting.

Augusta, Georgia

•Assist with audits of HR files as well as support the coordination efforts of employee engagement and recognition activities. •Other general HR duties as required•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. •Directs visitors by maintaining employee and department directories; giving instructions. •Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Kingstree, Sc

•Verifies insurance coverage on patients schedule daily. Scans insurance card when patient is checked in and collects co-pay/outstanding balance. Obtains prior authorization when necessary.•Meets with patients to verify income for sliding fee discount when patient has no third party coverage. Collects co-pay/outstanding balance.•Verifies patient balances and implements payment plan with patient when necessary. Forwards accounts to Revenue Manager when adjustments are necessary.•Provides HopeHealth Patient Handbook and explains payment/collection policy to patient.•Verifies all information on computer system. Updates patient information and notes any exceptions in system. Ensures that all UDS information is correct, Provider is listed correctly, and insurance/sliding fee discount is up-to-date and complete.•Prints Super Bill and forwards to provider.•Maintains a petty cash account. Collects Super Bills at the end of the day. Runs Practice Management report and reconciles report/receipts, credit card settlement statement, and Super Bills to cash.Other duties as assigned.

Florence, South Carolina Area

•Moderate Typing • Review insurance documents for acceptability per established procedures. • Perform maintenance as necessary for policy changes and new loan set-ups. • Generate mortgagee clause changes, letters, notices, etc. per established procedures. • Ensure all items are processed in a timely manner to meet or exceed established procedures. • Skills: Excel, Word Prefect, Fidelity, Novell, Lotus Notes, Trackall, Smartflow, Data Entry, Training

Associate Of Science Degree / Health Sciences, Medical Office And Billing Specialist

Diploma – Medical Office And Billing Specialist, Medical Billing And Coding

Associate'S Degree, Medical Office Administration

Education record

Activities and Societies: Flag Line, Chorus