Crystal Dickens Email and Phone Number
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Experienced Process Coordinator with a demonstrated history of working in the financial services industry. Skilled in Banking, Customer Service, Disputes, Quality Assurance, Research and Exceptions, and Governance and Controls. Strong operations professional attended Virginia Union University, Virginia Commonwealth University and J Sargent Reynolds Community College. Certifications in Magellan Career Development Program, Business Process Management (BPM), and Scrum.
Capital One
View- Website:
- capitalone.com
- Employees:
- 55043
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Process Manager AssociateCapital One Jun 2018 - PresentGlen Allen, VirginiaAssist in creating and enhancing processes that deliver excellence. Deliver processes and projects that impact the company's bottom line.
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Process Coordinator IiCapital One Aug 2013 - Present• Research credit balance discrepancies• Validate credit balances and code accounts for check issuance• Filter and upload 1183 report• Work the assigned mailbox processing verbal and written payment refunds, credit balances and Ach request• Process and submit manual check loaders • Ensure checks are processed within 90 days to ensure defined SLA are met and there are no compliance or regulatory errors• Process End of month reporting and metrics to ensure no compliance or regulator infractions• Process various report to maintain monitoring controls and to prevent regulatory errors( i.e. CRF, CRF Positive)• Process MIS, Executive dashboard and Manual Credit Balance report to report daily, weekly and monthly reporting metrics• Update process documentations• Work on projects
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Cmp(Compliance Management Program) Process Coordinator IiCapital One Aug 2014 - PresentWest Creek 3
Crystal Dickens Skills
Crystal Dickens Education Details
Frequently Asked Questions about Crystal Dickens
What company does Crystal Dickens work for?
Crystal Dickens works for Capital One
What is Crystal Dickens's role at the current company?
Crystal Dickens's current role is Sr. Risk Associate at Capital One.
What is Crystal Dickens's email address?
Crystal Dickens's email address is cr****@****one.com
What is Crystal Dickens's direct phone number?
Crystal Dickens's direct phone number is 170344*****
What schools did Crystal Dickens attend?
Crystal Dickens attended Virginia Union University.
What skills is Crystal Dickens known for?
Crystal Dickens has skills like Financial Analysis, Accounting, Financial Reporting, Account Reconciliation, Accounts Payable, Internal Controls, Sarbanes Oxley Act, Auditing, General Ledger, Finance, Accounts Receivable, Banking.
Who are Crystal Dickens's colleagues?
Crystal Dickens's colleagues are Susan Walczykowski, Adam Smith, Shirisha Dasari Spc, King Kerry, Terrence Bowler, Ahmed Jabai, Chad Batangan.
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Crystal Dickens
Banking Specialist Aspiring To Work In Payroll Or Finance And AccountingLos Angeles Metropolitan Area1fmb.com -
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