Crystal Dickens

Crystal Dickens Email and Phone Number

Sr. Risk Specialist / Life Coach / Motivational Speaker @ Capital One
mclean, virginia, united states
Crystal Dickens's Location
Greater Richmond Region, United States
About Crystal Dickens

My mission as a transformational Coach and Speaker is to empower and inspire women to live a life that is authentic, fulfilling, and aligned with their values.

Crystal Dickens's Current Company Details
Capital One

Capital One

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Sr. Risk Specialist / Life Coach / Motivational Speaker
mclean, virginia, united states
Website:
capitalone.com
Employees:
55043
Crystal Dickens Work Experience Details
  • Self-Employed
    Life Coach
    Self-Employed Jun 2023 - Present
    United States
  • Capital One
    Sr. Risk Specialist
    Capital One Jan 2022 - Present
    As a Sr. Risk Associate I provide control goverance to various Card line of businesses. Build, maintain, and test operational and regulatory controls as well as capturing insights to drive process improvements relative to Card L2 and segment owners. Perform key risk management role to help ensure control processes comply with applicable laws and regulations as well as mitigate risks. Proficient in teamwork, strong communication skills, attention to detail, and the ability to execute against strict timeliness requirements.General Responsibilities:Test regulatory and business controls to ensure effectiveness and adherence; correct issues or escalate with manager if controls are not working as planned.Draft control test documents and care for supplemental test artifacts.Collect, analyze and measure process data on the effectiveness of controls, to drive adherence to enterprise control standards, make recommendations for process and control procedures.Research regulatory applicability.Assess control effectiveness to ensure they are followed correctly and mitigating risks as designed or escalate when necessary. Maintain and update process test documents. Collect and analyze data, and measure effectiveness of existing business controls. Communicate updates with internal customers on new and existing processes and provide internal customer support as needed.Collaborate with teammates on larger initiatives; may participate on cross-functional project teams and provide input for process improvement initiatives.May develop project plans to execute process development and/or re-engineering.Communicate updates with internal customers on new or existing processes; may include communications at the executive level; may provide customer service or training to users on process updates or rollouts; may deliver presentations.May perform the process or parts of the process as needed.

Crystal Dickens Education Details

Frequently Asked Questions about Crystal Dickens

What company does Crystal Dickens work for?

Crystal Dickens works for Capital One

What is Crystal Dickens's role at the current company?

Crystal Dickens's current role is Sr. Risk Specialist / Life Coach / Motivational Speaker.

What schools did Crystal Dickens attend?

Crystal Dickens attended Virginia Union University, Virginia Union University.

Who are Crystal Dickens's colleagues?

Crystal Dickens's colleagues are Hanah Beaton, Garnt Eivor, Suzanne Eason, Dummette Yvonne, Benjamin Simon, Kimberly Owens, Naren Beniwal.

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