Extensive background in developing project plans, ensuring compliance, and serving in a client-facing role before and during the COVID-19 pandemic. Adjusted processes, flexed to embrace changing recommendations, and facilitating measures to boost employee morale and engagement during difficult circumstances. Created volunteer services department policies and procedures, collaborating with individual service lines to learn workflows and volunteer needs. Strong leader with operations-driven work ethic, high integrity, and expert interpersonal and written communication skills. Proactive project manager who finds value in doing “the hard work” to change processes and improve customer satisfaction.
Listed skills include Hospitals, Healthcare Management, Healthcare, Epic Systems, and 23 others.