Crystal Perry

Crystal Perry Email and Phone Number

Senior Claims business process Analyst @ UnitedHealthcare
Kansas City, MO, US
Crystal Perry's Location
Kansas City, Missouri, United States, United States
Crystal Perry's Contact Details

Crystal Perry personal email

n/a
About Crystal Perry

When you have reached the top, find another goal to conquer.

Crystal Perry's Current Company Details
UnitedHealthcare

Unitedhealthcare

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Senior Claims business process Analyst
Kansas City, MO, US
Crystal Perry Work Experience Details
  • Unitedhealthcare
    Senior Claims Business Process Analyst
    Unitedhealthcare
    Kansas City, Mo, Us
  • Unitedhealthcare
    Senior Claims Business Process Analyst
    Unitedhealthcare Jun 2023 - Present
    United States
  • Unitedhealth Group
    Senior Claims Business Process Analyst
    Unitedhealth Group Apr 2023 - Present
    United States
  • Unitedhealth Group
    Provider Relations Advocate
    Unitedhealth Group Jan 2021 - Apr 2023
  • Community And State
    Senior Appeals Representative
    Community And State Feb 2013 - Aug 2018
    * 1. Receiving appeals from medical providers and hospitals to review ; * 1. Following processes to determine valid payment of claims ; * 1. Troubleshooting ; * 1. Consistently meet established productivity, schedule adherence, and quality standards ; * 1. Ability to multitask ; * 1. Reviewing, researching, investigating, negotiating and resolving appeals. ; * 1. CareOne application, CSP FACETS, Escalation Tracking System and MACESS Experience ; * 1. Formulate written correspondence to appropriate parties within required timeframes ; * 1. Communicate with impacted departments when adjustments are required ;
  • Unitedhealth Group
    Oncology And Medical Billing
    Unitedhealth Group Mar 2011 - Feb 2013
    * 1. Answering incoming phone calls to schedule deliveries from patients and doctors offices ; * 1. Submitting eligibility request to eligibility team for Medical Billing ; * 1. Explaining benefits to patients for medical billing prior to shipping medications ; * 1. Calling oncology patients once receive prescriptions from pharmacists to set delivery ; * 1. Fax doctor's offices to acquire new prescriptions for patients ; * 1. Accounts receivable for patients accounts ; * 1. Ordering for IV chemo meds and send to fulfillment weekly ; * 1. Assist with training documents as well assist our training staff with our new hires ; * 1. Using several office applications to communicate and coordinate with various parties and departments ; * 1. Microsoft Word and Microsoft Excel ;
  • Prescription Solutions
    Pharmacy Tech
    Prescription Solutions Jan 2011 - Mar 2011
    * 1. Processing prescriptions purchases ; * 1. Monitoring drug inventory within pharmacy mail order computer system ; * 1. Verifying shipments against purchases * 1. Filling and dispensing prescriptions ;
  • Prescription Solutions
    Costumer Service Agent
    Prescription Solutions May 2010 - Jan 2011
    * 1. Contacting doctors to verify deliveries for patients ; * 1. Educate customers on benefits, plans, formulary, premiums and status of orders, claims or inquiries ; * 1. De-escalating calls from customers * 1. Answering incoming calls ; * 1. Assisting customers/pharmacies/physicians with orders and reorders ; * 1. Escalating drug related phone calls to appropriate pharmacist ;
  • Unitedhealthcare
    Pharmacy Technician
    Unitedhealthcare Jun 2009 - Jun 2010
    United States
  • 24 Hour Fitness
    Personal Trainer
    24 Hour Fitness Jun 2007 - May 2008
    * Manage a portfolio of clients. Tasks include, but are not limited to: * 1. Defining of goals and mapping out a plan in order to achieve them within a structured time frame ; * 1. Using my educational background in personal fitness and nutrition to help clients achieve success ; * 1. Motivation, customer service and time management ;

Crystal Perry Skills

Healthcare Customer Service Management Leadership Microsoft Excel Process Improvement Project Management Strategic Planning Microsoft Word Hospitals Employee Training

Frequently Asked Questions about Crystal Perry

What company does Crystal Perry work for?

Crystal Perry works for Unitedhealthcare

What is Crystal Perry's role at the current company?

Crystal Perry's current role is Senior Claims business process Analyst.

What is Crystal Perry's email address?

Crystal Perry's email address is cr****@****uhg.com

What are some of Crystal Perry's interests?

Crystal Perry has interest in Children, Education, Human Rights, Animal Welfare, Health.

What skills is Crystal Perry known for?

Crystal Perry has skills like Healthcare, Customer Service, Management, Leadership, Microsoft Excel, Process Improvement, Project Management, Strategic Planning, Microsoft Word, Hospitals, Employee Training.

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