Crystal Haley, Csm Email & Phone Number

Lenexa, Kansas, United States

• Business Requirement, User Story & Acceptance Criteria Development: Define, document, and articulate detailed product and business requirements for enhancements to existing product, including but not limited to functional, non-functional, and reporting requirements and use cases in the form of user stories and acceptance criteria.• Backlog Management: Own and manage the product backlog, creating and refining user stories to meet evolving product requirements.• Product Vision and Roadmap: Identify significant opportunities and drive product vision, strategies, and roadmaps aligned with broader organizational goals.• Competitive Analysis: Leverage market research and analysis to inform product strategies, ensuring the delivery of industry-leading solutions.• Cross-Functional Collaboration: Work closely with cross-functional teams to define product requirements, coordinate resources, and guide the team through key milestones.• Innovative Product Development: Lead the ideation, technical development, and launch of innovative tools and platforms, maximizing efficiency in a constantly evolving environment.• Usability and Research Integration: Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction.• Performance Metrics: Define and analyze key performance metrics to inform the success of products, continuously refining strategies based on data insights.• Lean Problem-Solving: Actively engage in lean problem-solving processes to define problems, analyze root causes, implement countermeasures, and ensure sustainability in key performance indicators.

Overland Park, Ks

• Define, document, and articulate detailed product and business requirements for enhancements to existing product, including but not limited to functional, non-functional, and reporting requirements and use cases in the form of user stories and acceptance criteria• Organize and facilitate Product Planning sessions to ensure a well-defined, and strategic release roadmap• Assess value, develop cases, prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy• Collaborate extensively with UX to ensure that mockups meet functional requirements• Guide the Development Team and Product Management Team on Agile/Scrum practices and values• Organize and facilitate effective Scrum rituals: backlog refinement, sprint planning, daily stand-up, sprint review, and sprint retrospectives• Accelerate overall team performance, efficiency and value delivered by engaging within and across team to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources as needed• Aggregate DORA and development flow metrics, to be published internally to give development, product management, and leadership departments visibility and to improve engineering performance • Remove impediments or guide the Development Team to remove impediments, through communication and transparency• Facilitate technical discussions across teams & organizations, and drive collaborative decisions that will build user stories and clear roadblocks• Manage action plans for customer impacted issues requiring quick engineering response• Create, present, and approve change requests as needed• Develop a deep knowledge of all aspects of the project, define priorities and effectively manage planning, implementation, and monitoring to successful release

• Define and document vision, scope, functional requirements, and risk analysis using solution management tools and processes• Define, develop and support product vision through client interaction and market research• Define functional requirements, use case models, use case specifications, activity diagrams and/or other artifacts defined in the requirements workflow of the methodology• Develop detailed product stories/requirements, in an agile environment, to ensure product delivery consistency with target personas, motivators and expectations• Maintain a solid knowledge base of the functional capabilities and act as a Subject Matter Expert on assigned solutions• Work closely with all stakeholders to communicate customer needs, adjust requirements based on technical feedback, manage and prioritize project requirements and changes to those requirements • Manage development and documentation of user stories and acceptance criteria• Demonstrate new product features and functionality after each development period. • Manage the product lifecycle from requirements to prioritization and product roadmap to product release• Own and manage product backlog, creating user stories and supplying product requirements• Track solution functionality and performance to ensure that it meets market needs through validation of functional requirements, visual design, test plans and code delivery/ code development• Review, analyze and prioritize client ideas and feedback to incorporate in user stories• Project lead, and designer for clinical graphing library used across client base. • Experience with Agile/Scrum/Lean Development Methodology• Collaborate with technical writers for client release documentation• Collaborate with all roles within the Scrum development team• Tools: JIRA, Microsoft Office Suite, Slack, Github, VSCode

Kansas City, Missouri Area

• • Worked alongside clients to maintain, build, or implement Cerner Solutions• Communicated, collaborated and worked to design and customize clients' new or updated computer systems• Configured recommendations tracking to ensure that clients meet Meaningful Use requirements• Participated in conference calls, team meetings, project updates to record and report progress, and collaborate on troubleshooting projects• Worked closely with Foreign System Interface team to validate build• Build Health Maintenance Invitation portion within the EHR in an effort to assist clients in obtaining Meaningful Use incentives. These invitations used clinical support to improve performance on high-priority conditions.• Configured outbound orders to allow end-user to search for, order, and transmit orders• Configured inbound results for private practices and health systems to allow results to be transmitted across the interface and displayed correctly within the EMR• Interpreted HL7 messages, and identified discrepancies to ensure proper build and end-user display of laboratory and radiology results• Configured order requisitions • Configured Contributor Sources for clients so that compendium build can take place• Set up secure messaging systems for health systems to ensure protected transfer of Personal Health Information• EMR, Meaningful Use, ICD-10

• Completed prompt and accurate testing of used oil samples via a variety of testing methods• Accepted or rejected test results in accordance with Exxon’s standard operating procedures• Responsible for calibration, troubleshooting, documentation, and preventative maintenance of Karl Fischer, ICP, CAV (Cannon Automated Viscometer), IR, Gas Chromatography, and UC (Ultra Centrifuge)• Maintained inventory of reagents, supplies and other materials• Responsible for teaching laboratory methods and procedures to new associates• Served on Quality Assurance Team contribute to and communicate the importance of quality and integrity throughout the lab• Served as Operation and Integrity Management System (OIMS) Administrator: System 4A - managed the storage, updated and retained documentation within the laboratory, including a master document list• Served on Operation and Integrity Management System (OIMS) Administrator: System 6.6 to manage waste, worked directly with ExxonMobil Environmental Advisor, maintained Environmental Business Plan (EBP), and maintain Environmental Aspects Risk Assessment (EARA)• Data Review Technician: generated approval worksheets, reviewed data, approved and released completed data from LIMS• Contributed to cost reduction of 3rd party testing by increased chemometric involvement through building, modifying, and validating models in FTIR.• Lead a study that could potentially save the company $7100/year by reducing Kerosene dilution by half in ICP, while still producing accurate and reproducible results• Experience with LPS (Loss Prevention Systems) Tools• Experience using LIMS• Produced and provided presentations on research projects, OIMS information, and special topics on various occasions

Cincinnati, Ohio Area

• Performed extraction of pharmaceuticals from water samples via solid phase extraction method • Assisted with method development • Preparation of standard solutions• Produced and provided presentations on research projects

Cincinnati, Ohio Area

• Assessed risk of excess dietary exposures of children to household pesticides • Calculated transfer coefficients for analytes of interest from household surfaces. • Performed both exposure and extraction techniques. • Contributed to paperwork for publication in abstracts• Produced and provided presentations on research projects