• Oversee reservations in 40,000 square feet of venue spaces at Under Armour Global Headquarters (including showrooms, a basketball court, cafés, the outdoor promenade, and Odyssey Theater)• Communicate Venue Services policies and procedures with Under Armour teammates hosting events in venue spaces• Provide event support for games and events at the Under Armour Stadium• Connect Under Armour teammates to the necessary partners to support their events including property management, food service and catering, audio/visual support, visitor management, custodial, fitness center, and security• Conduct facility audits and report issues to property management• Manage weather detection tools to support the safety of events at Under Armour Stadium and general operations of the Global Headquarters campus

• Oversaw the operations of the Intramurals, Club Sports, and Esports & Gaming programs including management of two full-time employees and 25-30 part-time student workers• Communicated with groups to encourage and create rental contracts, increasing revenue by $20,000 annually• Created semester assessment tools to collect student feedback on Campus Recreation programs• Coordinated the creation of the first Esports & Gaming facility on the UTC campus utilizing student input• Generated $60,000 in revenue by marketing and developing the Mocs Adventure Camp program in Year 2• Provided excellent customer service for facility rental groups, program participants, and summer camp parents

• Hired, trained, scheduled, and evaluated 70 employees• Created and monitored two program budgets• Oversaw registrations for Summer Youth Programs that generate $100,000 of departmental revenue annually• Reviewed and revised program policies and procedures including employee manuals, emergency action plans, and Intramural Sports rules• Updated and maintained equipment inventory for three program areas

• Hired, trained, scheduled, and evaluated 50 Intramural Sports employees• Implemented new intramural Sports program offerings• Painted natural grass and artificial turf fields for sport leagues• Planned and oversaw operations of a six-week summer camp across two facilities• Scheduled sports leagues across five Department of Sports & Recreation facilities

• Formed and maintained communication tools for individual teams• Administered refunds and credit coupons for participants with canceled games• Processed payroll for 30 employees on a bi-weekly basis