Enterprise Success Manager
Current
Sep 2021 - Present
AeroLeads people directory · profile
Crystal Roach Email & Phone Number
Enterprise Customer Success Manager at Salesforce
at
Salesforce
2 work emails found
@salesforce.com
3 phones found area 404
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager at Salesforce
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Crystal Roach? Overview
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Quick answer
Crystal Roach is listed as Enterprise Customer Success Manager at Salesforce at Salesforce, a company with 46706 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 404, and a matched LinkedIn profile for Crystal Roach.
Crystal Roach previously worked as Enterprise Success Manager at Salesforce and Director, Salesforce Change Engagement, Operations, and Support at Cox Business. Crystal Roach holds Bachelor Of Business Administration (Bba), Management Information Systems, General from University Of Georgia - Terry College Of Business.
Company email context
Email format at Salesforce
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{first_initial}{last}@salesforce.com
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AeroLeads found 2 current-domain work email signals for Crystal Roach. Compare company email patterns before reaching out.
Profile bio
About Crystal Roach
Accelerating business value achieved from Salesforce products and services investments through strategic partnerships and a relentless focus on customer success.
Listed skills include Business Analysis, Sdlc, Process Improvement, Business Process, and 34 others.
Current workplace
Crystal Roach's current company
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Salesforce
12 roles
Crystal Roach work experience
A career timeline built from the work history available for this profile.
Director, Salesforce Change Engagement, Operations, And Support
Achieving greater value from Salesforce technology platform investment by building strategic stakeholder engagement practices that bridge change management network business experts with our program's Product Owner and Implementation Partner teams, maintaining a relentless focus on exceeding Customer and Internal User Experience expectations.
Mar 2021 - Sep 2021
Salesforce Product Owner
Dec 2018 - Apr 2021
Senior Manager, Sales Enablement
Oct 2016 - Dec 2018
Salesforce Success Manager
Accelerating business value across all Salesforce products through a strategic partnership with Cox Automotive business leaders.
Apr 2016 - Oct 2016
Salesforce Engagement Manager
Aug 2014 - Apr 2016
Jan 2011 - Aug 2014
Business Relationship Manager
IT liaison for business executives and sponsors - develop long-term vision for end-to-end process and systems integrations. Led initiative to streamline / consolidate project portfolio management reporting via SharePoint technology. Implemented standardized project prioritization scoring criteria. Conduct quarterly portfolio status steering committee.
Oct 2007 - Jan 2011
Settlements Manager
Mirant, Commodity Settlements
Managed ISO shadow settlements and invoice processing for PJM and ISO-NE energy markets. Trained settlements analysts. Accountable for Sarbanes-Oxley process compliance. Supported internal and external audit requests. Responsible for FERC EQR reporting accuracy and timeliness. Read and understood complex business contracts, ISO tariffs, and Market.
Oct 2006 - Oct 2007
Sr. Business Analyst
Mirant, It Market Systems
As an IT analyst, introduced intra-month ISO settlements verification for PJM market operations – assigned to business role as a result. Identified shadow settlement dispatch data integration inefficiencies using business and analytical expertise. Documented solutions and facilitated development and testing effort with Enterprise Integration Services.
May 2002 - Oct 2006
Consultant
Programmer/Analyst at Mirant Corporation: Played key leadership SDLC role for Mirant’s custom web-based plant and operational data system - critical path for bidding and settlements verification. Formed project team as first and lead developer, progressed to lead business analyst, accountable for product direction and requirements. Facilitated cross.
Jun 1999 - May 2002
Programmer Analyst
Developed order entry and customer kiosk applications. Researched database performance issues and implemented solutions. Developed process automation training materials and conducted training for Solution Center associates.
Jan 1997 - Jun 1999
Team & coworkers
Colleagues at Salesforce
Other employees you can reach at salesforce.com. View company contacts for 46706 employees →
VL
Victoria Lambert
Colleague at Salesforce
New Braunfels, Texas, United States, United States
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JD
James Duffy
Colleague at Salesforce
Dublin, County Dublin, Ireland, Ireland
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II
Izudheen Izu
Colleague at Salesforce
Dubai, Dubai, United Arab Emirates, United Arab Emirates
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浦
浦田竜平
Colleague at Salesforce
Tokyo, Japan, Japan
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RC
Rene Coppens
Colleague at Salesforce
Amersfoort, Utrecht, Netherlands, Netherlands
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TL
Tony Leahy
Colleague at Salesforce
Washington DC-Baltimore Area, United States, United States
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VA
Vijay Ahluwalia
Colleague at Salesforce
Gurgaon, Haryana, India, India
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MW
May Waxman
Colleague at Salesforce
Greensboro--Winston-Salem--High Point Area, United States
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GA
Ganesh Avalur
Colleague at Salesforce
San Francisco Bay Area, United States, United States
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MP
Mike Porter
Colleague at Salesforce
Salt Lake City, Utah, United States, United States
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Victoria Lambert
Colleague at Salesforce
New Braunfels, Texas, United States, United States
View →
JD
James Duffy
Colleague at Salesforce
Dublin, County Dublin, Ireland, Ireland
View →
II
Izudheen Izu
Colleague at Salesforce
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
浦
浦田竜平
Colleague at Salesforce
Tokyo, Japan, Japan
View →
RC
Rene Coppens
Colleague at Salesforce
Amersfoort, Utrecht, Netherlands, Netherlands
View →
TL
Tony Leahy
Colleague at Salesforce
Washington DC-Baltimore Area, United States, United States
View →
VA
Vijay Ahluwalia
Colleague at Salesforce
Gurgaon, Haryana, India, India
View →
MW
May Waxman
Colleague at Salesforce
Greensboro--Winston-Salem--High Point Area, United States
View →
GA
Ganesh Avalur
Colleague at Salesforce
San Francisco Bay Area, United States, United States
View →
MP
Mike Porter
Colleague at Salesforce
Salt Lake City, Utah, United States, United States
View →
1 education record
Crystal Roach education
FAQ
Frequently asked questions about Crystal Roach
Quick answers generated from the profile data available on this page.
What company does Crystal Roach work for?
Crystal Roach works for Salesforce.
What is Crystal Roach's role at Salesforce?
Crystal Roach is listed as Enterprise Customer Success Manager at Salesforce at Salesforce.
What is Crystal Roach's email address?
AeroLeads has found 2 work email signals at @salesforce.com for Crystal Roach at Salesforce.
What is Crystal Roach's phone number?
AeroLeads has found 3 phone signal(s) with area code 404 for Crystal Roach at Salesforce.
Where is Crystal Roach based?
Crystal Roach is based in Atlanta Metropolitan Area, United States, United States while working with Salesforce.
What companies has Crystal Roach worked for?
Crystal Roach has worked for Salesforce, Cox Business, Cox Automotive Inc., Autotrader.Com, and Mirant.
Who are Crystal Roach's colleagues at Salesforce?
Crystal Roach's colleagues at Salesforce include Victoria Lambert, James Duffy, Izudheen Izu, 浦田竜平, and Rene Coppens.
How can I contact Crystal Roach?
You can use AeroLeads to view verified contact signals for Crystal Roach at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Crystal Roach attend?
Crystal Roach holds Bachelor Of Business Administration (Bba), Management Information Systems, General from University Of Georgia - Terry College Of Business.
What skills is Crystal Roach known for?
Crystal Roach is listed with skills including Business Analysis, Sdlc, Process Improvement, Business Process, Visio, Integration, Requirements Analysis, and Management.
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