Csaba Molnar Email & Phone Number

Rugby, England, United Kingdom

- Tracking deliveries against KPIs and promptly reporting delays and ensuring transparency and reliability.- Maintaining proactive communication with customers through email and telephone, providing timely reports and updates.- Liaising effectively with Planning, Transport, and Warehouse teams to address and resolve operational issues.- Supporting Quality Checkers by preparing item lists for inspection, conducting audits, and reviewing completed assessments for accuracy.- Investigating customer complaints and inventory shortages, collaborating with departments to identify and resolve issues.- Demonstrating commitment to quality and customer satisfaction by providing thorough follow-ups and continuous process improvements.

Leicester, England, United Kingdom

- Deal with B2B and B2C customers, process orders, and handle queries for office supplies and equipment delivery.- Proficiency in quickly adapting to various software platforms with excellent computer skills; daily use includes Salesforce, SAP, Corrivo, Microsoft Office, and Microsoft Teams.- Respond via phone, email, and chat, ensuring a correct understanding of the reason for customer contact.- Ensure customer questions are answered and expectations are managed to the highest standard.- Suggest additional or alternative products/services to meet customer needs, and refer customers to other departments when required, upsell/cross-sell- Handle all administrative duties related to customer service, including CRM maintenance.- Develop and maintain extensive understanding of all products, services, systems, and processes.- Constantly listen to customer feedback to improve customer relationships and service efficiency.

Leicester, England, United Kingdom

- Quick and accurate data inputting of financial information into CRM (a key depression of 9000 characters per hour)- Working with sensitive information to the highest degree of confidentiality, in accordance with GDPR and general administration duties (scanning, filing, photocopying, etc.)

Leicester, England, United Kingdom

- Operating injection moulding machines in a fast paced environment and packing/checking the moulded parts at the required rate ensuring satisfactory presentation of the products. - Setting up and maintaining dryers, grinders, hoppers. Filling up material storage bins with bags weighing up to 25 kgs. on daily basis. - Providing training and support for new employees and giving people First Aid in the event of an injury or illness.

Miskolc, Borsod-Abaúj-Zemplén, Hungary

- Create transport orders, and quick adaptation of the TimoCom software - Recommend alternative logistics solutions or services to meet customer needs.- Arrange MOT test / services for the company`s vehichles when required.

Nvq Equiv., Logistics, Materials, And Supply Chain Management

Erettsegi (A-Levels), English, History, Literature, Maths, It.