Chloe Schultz Email & Phone Number

Philadelphia, Pa, Us

Williamstown, New Jersey, United States

• Oversee the installation and opening of a new store location including coordinating project completion with external contractors, approving and creating initial inventory orders, and staffing the store• Utilize lead generation calls and prospecting to build an organic and loyal customer base resulting in 135% achievement of sales budget and 100% achievement of gallons budget year to date• Monitor all controllable expenses within store to achieve 120% of controllable contribution budget• Analyze financial reports to monitor inventory management, increase turn time on products and reduce interest on inventory to 2.1% to sales• Administer a variety of management tasks such as scheduling, payroll approval, employee performance management and safety compliance reports• Awards – Milestone (Nov. 2020, March 2021), Centennial (CY 2020)

Greater Philadelphia Area

• Analyzed financial reports to build strategic business plans and ensure economic performance of credit and accounts receivable• Developed wholesale business through lead generation, resulting in a year end increase of 7.3% in sales• Generated 84 new wholesale accounts in 2019 with an average of $958 in sales per new account• Upgraded wholesale and retail customers to premium paint gallons resulting in a 10% increase in premium paint sales over 2018• Built strong customer rapport resulting in an increase of 122 active wholesale accounts• Oversaw store operations to ensure expenses were minimized resulting in an 8.2% increase in operating profit

Greater Philadelphia Area

• Grew wholesale business through lead generation, resulting in an increase in sales to new charge accounts by approximately $13.5 and a 15% increase in active wholesale accounts • Built business partnerships with existing customers in our healthcare and hospitality market resulting in a 24% increase in sales and 42% increase in gallons sold• Managed inventory to .01% to sales resulting in less than $200 in pickup during inventory counts • Implemented new operational systems to improve inventory management resulting in the removal of our team from the Profit Enhancement Plan and spring 2017 inventory counts• Fulfilled role of acting manager for a total of 6 months, interviewed and hired new part time employees• Oversaw a full store remodel while continuing to operate sales floor

Greater Philadelphia Area

In this position I trained to become an Assistant Store Manger and completed all Sherwin Williams University coursework including online tests, in-store training sessions and field training sessions. I helped to drive sales at a branch with a 1.4 million dollar a year sales revenue through order fulfillment and excellent customer service.

La Salle Univeristy

I was hired as a Help Desk Student Representative to engage in customer service and information technology related troubleshooting. Within the first 6 months I was awarded Employee of the Month and given increased responsibilities. This included opening the offices every Monday through Friday. After a year and a half of the representative position I was promoted to Help Desk Student Manager. In this position I work to create an efficient and professional environment with a focus on customer service employee growth. I manage the student worker team of 20 students through interviewing, hiring, training, and scheduling. I also enforce workplace policies through documentation and conduct meetings. Furthermore, I work directly with customers on technical issues which has allowed me to exhibit growth in my customer relations skills. I engage in information gathering and documentation in order to perform advanced troubleshooting for a variety of technology-based issues.

Greater Philadelphia Area

In this position my main duty was to work as a liaison between the University and incoming freshman and transfer students. My duties included introducing new students to the campus and its culture through tours of campus and residential halls. I also assisted in presentations which informed the students about resources on campus. Furthermore I engaged in team building activities to encourage students to form relationships with one another. I also performed administrative work as needed.

La Salle University

In this position I assisted in the planning, set up and execution of La Salle University events ranging from 400 to 2000 guests. Examples of these events include the International Mayoral Forum, Presidential Inauguration and Commencement week. Prior to the event I would help to prepare and organize materials needed for the event and ensure materials were located in the most efficient areas for the event. During events I would serve to direct guests and assist the Director and Assistant Director of University Events as needed. I would also ensure that all vendors and outside professionals were directed to the appropriate areas and given any resources they needed. After the events I would provide feedback and ensure facilities were evacuated and left in the proper condition.

Greater Philadelphia Area

In this position I assisted the Accounts Coordinator in creating media lists and crafting pitches for clients in the Health Care, Technology, Pet Care and Financial Services Industries. I consistently contacted media outlets and trade publications to gain media placements for clients. I was also given the opportunity to work independently on a campaign brief, press release and media alert for a large-scale non-profit event. For one of our financial services clients I crafted an FAQ and Interview Preparation Sheet. Finally, I worked with the social media team to schedule social media posts across several platforms utilizing Social Report software.

Allentown, Pennsylvania

In this position I learned about client relations and how to utilize various sales tactics. I worked in group sales and established relationships with customers by working with them over the phone and inside the park. I served as a liaison between Dorney Park and large groups. I worked to direct them, ticket them, and answer questions about our services. I was also able to assist the Marketing Director in a multi-day professional video shoot for corporate commercials and advertisements. I helped to execute certain special events at Dorney Park, such as the Girl Scouts Camp Out. In addition to the execution of events I helped to prepare materials such as pamphlets and folders that were to be handed out during the events. Finally, I conducted competitor analyses to understand how our pricing and promotions compared to our competition.

Communication, Public Relations, Marketing

Activities and Societies: Public Relations Student Society of America Historian, Association for Women in Communication President.

High School Diploma

Activities and Societies: National Honor Society, Student Council, German Club