A dynamic and results driven Customer Service and Sales professional with 12+ years of experience providing top-quality service in the service and sales industry. Ability to handle transactions with customers, in-person and over the phone with a professional and friendly demeanor. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or exceeding company expectations. Ability to quickly establish rapport with clients and build positive, cohesive relationships with co-workers and management. Excellent multi-tasking, organizational, and customer care abilities. Energetic and enthusiastic self-starter ready to take on new opportunities and challenges.