Charles Sears Email & Phone Number

United States

Rio Rancho, New Mexico, United States

Rio Rancho, Nm

• Entrusted with one of HPs largest partners to handle non-rostered SMB (small-medium business) customers.• Since coming on team I have assisted the west/central territories in increasing their SMB attainment.• Increased the pipeline of current SMB entities to the point of meeting threshold to be rostered.

Albuquerque, New Mexico Area

• Leveraged strong problem-solving and retention skills to de-escalate irate customers and solve their issues.• Managed truck scheduling to create the most time efficient and productive route for deliveries.• Full range of hardware and warranty knowledge.

Albuquerque, New Mexico Area

• Lead various operations including financial and customer service.• Monitored Loss Prevention and assisted in new ways to prevent it.• Administered operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.

Rio Rancho, Nm

• Food Preparation and distribution.• Shipping and Receiving.• Light Janitorial Duties.• Lead in the coordination of special events.

Rio Rancho, Nm

Assisted in the upkeep of the backroom while simultaneously providing Ship-to-Home services, Front end customer service, store upkeep, light janitorial duties, and Front End Sales Quotas.