My background: I like to think my experience is at the intersection of technology, business and marketing, with an ever-present customer focus. Spanning 20 years of online and digital marketing, customer experiences, eCommerce, product management and website management roles. Most recently my focus and interest has taken me towards project and program management, specifically in the areas of customer experiences and optimisation.My goal: To continuously take on interesting and increasingly difficult challenges and opportunities. To work with great people to solve customer issues and improve business processes. To build solutions that deliver results and ensure the work I undertake makes those who are involved feel proud and engaged. My style: I'm a creative thinker that loves to work on turning ideas into reality, whilst the rationale side of me ensures that logic and reasoning is always there to support ideas and execution. In equal measure I believe in doing this in a positive, open and fun way that builds teams that focus on shared success and community.