Control Room Operator
Current• Monitors and analyzes security alerts and operational data across multiple data centers, utilizing incident response procedures to address potential cybersecurity risks, incidents, and operational issues.• Worked closely with IT and operations teams to coordinate responses to security events, escalating incidents as necessary and documenting actions taken for incident tracking and compliance.• Operated and maintained control room systems in line with security policies, identifying opportunities to improve both system performance and security controls.• Generated detailed reports for management and participated in training exercises, with hands-on experience in network security technologies (Palo Alto, Cisco ASA, Meraki, Azure) and routing protocols (EIGRP, OSPF, BGP) to support secure and efficient network operations.