Charles Morgan Email & Phone Number

Tampa, Florida, United States

Oversee the processing of approximately 50,000 conservation rebates annually. Serve as company witness to the PSC and subject matter expert on conservation. Prepare annual conservation cost recovery filings to the PSC, receiving approval for over $20 million in conservation expenses annually. Prepare DSM filings (true-up and projections) to the PSC. Conducted a natural gas technical potential and built DSM Goals and a DSM Plan, which were approved by the PSC in 2024. Assist on other Regulatory… Show more Oversee the processing of approximately 50,000 conservation rebates annually. Serve as company witness to the PSC and subject matter expert on conservation. Prepare annual conservation cost recovery filings to the PSC, receiving approval for over $20 million in conservation expenses annually. Prepare DSM filings (true-up and projections) to the PSC. Conducted a natural gas technical potential and built DSM Goals and a DSM Plan, which were approved by the PSC in 2024. Assist on other Regulatory matters as needed, including rate cases (Testimony, Exhibits, Discovery, and hearing preparation), audits, rate comparisons, and other research. Show less

Tampa, Florida, United States

Primary author of the 2018 and 2019 Reports on Activities Pursuant to FEECA. Investigate annual FEECA and Conservation Cost Recovery filings by electric and natural gas utilities and make determinations on allowances of recovered funds and energy savings. Evaluate petitions filed by electric and natural gas utilities, coordinate Discovery and internal meetings between departments, and act as primary author of recommendations by PSC deadline. Topics included DSM program changes, solar programs… Show more Primary author of the 2018 and 2019 Reports on Activities Pursuant to FEECA. Investigate annual FEECA and Conservation Cost Recovery filings by electric and natural gas utilities and make determinations on allowances of recovered funds and energy savings. Evaluate petitions filed by electric and natural gas utilities, coordinate Discovery and internal meetings between departments, and act as primary author of recommendations by PSC deadline. Topics included DSM program changes, solar programs, and more. Show less

2450 Shumard Oak Blvd, Tallahassee, Fl 32399

3122 Mahan Drive, Tallahassee, Fl

Managed a team of up to 16 employees at once to ensure organization and minimum customer wait times. Accounted for all money and made cash and check deposits at the end of the day. Performed returns, exchanges, lottery sales, money orders and money transfers. Used customer service experience and knowledge of company policies to satisfy all customer complaints, inquiries and other general needs.

3477 S Monroe St, Tallahassee, Fl 32301

Winner of the inaugural Shining Star Award for employees with less than two years of experience, based on attendance, professionalism, and number of transactions completed. Processed transactions according to state regulations, such as driver's licenses, motor vehicle titles and registrations, and hunting and fishing permits. Communicated with state-level representatives on issues that went beyond the county level. Researched and resolved issues within those regulations regarding a host of… Show more Winner of the inaugural Shining Star Award for employees with less than two years of experience, based on attendance, professionalism, and number of transactions completed. Processed transactions according to state regulations, such as driver's licenses, motor vehicle titles and registrations, and hunting and fishing permits. Communicated with state-level representatives on issues that went beyond the county level. Researched and resolved issues within those regulations regarding a host of legal issues including insurance, powers of attorney, transfers of property upon death, immigration, and many others. Researched company officers through SunBiz. Processed payments for Leon County property taxes. Helped customers understand property tax assessments and rates. Show less

Tallahassee, Florida Area

Created company Facebook page. Maintained company LinkedIn page and website using WordPress. Edited and posted weekly blog.

Education record

• Peoples Gas Emerging Leader Program • Certified Demand-Side Manager Course (Association of Energy Engineers) • 2019 Annual NARUC Eastern.

Bachelor Of Science (B.S.), Social Science, Economics

Associate Of Arts (A.A.), Business

Activities and Societies: Math Team Received AA Degree at time of High School graduation