Matthew Altman Email & Phone Number

Glenshaw, Pa, Us

Monroeville, Pennsylvania, United States

Installing, managing, configuring and troubleshooting hardware, software and online services for servers, desktops, laptops, tablets, smartphones, printers, UPS units, firewalls, switches, and other computer systems and devices. Providing technical support to end-users for computer and network-related issues.

Pittsburgh, Pennsylvania, United States

Modernize and improve Classroom Audio Visual experience to facilitate hybrid learning that sustained the COVID-19 pandemic.Maintain ~300 PCs/Laptops and Apple devices. Coordinate a shift from individual to enterprise print services.Coordinate with Lab Faculty and Staff to ensure research functions continued throughout the Covid 19 pandemic.

Pennsylvania

The Network Communication Systems Specialist supervises, installs, operates and performs field level maintenance on commercial and tactical fiber, cabling and wiring, IP based high speed electronic nodal systems, integrated network control centers, network management facilities, associated multiplexing and subscriber interface equipment, multichannel line of site systems and associated relays, tropospheric scatter communications systems, tactical terrestrial satellite communication systems, anti-jam reliable tactical terminals, communications security (COMSEC) devices, and associated equipment. Performs network management functions in support of maintaining, troubleshooting, and reengineering of associated network assets in support of operational requirements. Installs, operates, perform strapping/re-strapping, Preventive Maintenance Checks and Services (PMCS), and field level maintenance on COMSEC devices. Operates and performs PMCS on assigned vehicles, power generators and equipment.

Oakland,Pa

Support over 500 enterprise clients as well as 300 business class clients.Directory and File share administration.Managed desktop deployments,support ,and consulting.Provide support for Windows,Apple,Dell,HP,Android, and iOS devices

Cranberry Twp, Pennsylvania

Triage pc and server issues for multiple organizations Accessed and accurately documented NOC alerts Provided remote support via telephone and bomgar

Cranberry Township,Pa

Provided triage for 150,000+ devices including mobile,desktop,and servers.Provided troubleshooting and resolution of Level 1 issues and effectively documented more time consuming and complex issue's for upper tiers of support.De-escalated frustrated customers and provided training to users on technologies when time permitted

Trade, Computer Systems Networking And Telecommunications, 3.5

1040 Credit hours of coursework. Focused on learning legacy systems then modern systems, and finally how to unify those systems.

Education record