Curt Hill

Curt Hill Email and Phone Number

IT Engineer II at Archwell Essentials @ Archwell
Curt Hill's Location
Jacksonville, Florida, United States, United States
Curt Hill's Contact Details
About Curt Hill

Curt Hill is a IT Engineer II at Archwell Essentials at Archwell. He possess expertise in troubleshooting, active directory, microsoft exchange, networking, servers and 10 more skills.

Curt Hill's Current Company Details
Archwell

Archwell

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IT Engineer II at Archwell Essentials
Curt Hill Work Experience Details
  • Archwell
    It Engineer Ii
    Archwell Sep 2021 - Present
    Cosmo, Florida
  • Freedom Mortgage
    It Engineer Ii
    Freedom Mortgage Jul 2019 - Mar 2022
    Indianapolis, Indiana Area
  • Freedom Mortgage
    Systems Configuration And Control Manager
    Freedom Mortgage May 2014 - Mar 2022
    Indianapolis, Indiana Area
    Serve as BMC FootPrints Service Core and Client Management (formerly Asset Core) administrator. Assist with general Freedom Mortgage user and server administration. Technical liaison between Freedom Mortgage and third party vendors to resolve all issues regarding asset management and configuration tools. Review audit logs on servers, desktops, laptops, routers, switches, and other devices for security alerts and provide audit reports to management. Respond to and investigate security incidents. Develop documentation, policies, and procedures. Oversee patching, software testing, and deployment on 400+ servers.
  • Medimedia Usa
    Senior Systems Engineer
    Medimedia Usa Feb 2010 - Dec 2013
    Served as sole technical support for local and remote users of the Indianapolis call center and onsite servers/switches (2008R2, SQL, Exchange, ASA, SAN, Cisco, and Avaya PBX) for MediMedia USA (formerly LifeMasters Supported Self-Care, Inc.) Part of the local site leadership team. Worked with vendors and corporate QA to ensure proper updates and patches are applied to server and client operating systems, applications, security, and firmware. Performed all work remotely after closure of Indianapolis office in November of 2011. Administered, monitored, and managed 300+ servers (Windows 2003/2008 physical, virtual/VMWare, individual and clustered environments) network infrastructure, telephony, and provide 24/7/365 on-call availability. Supported ~3500 Windows XP, Vista, 7, and Macintosh workstations, and mobile devices, running off-the-shelf and proprietary software. Remotely troubleshoot VPN, GPO, TCP/IP, DNS, SEP, DFS, SharePoint, and even telecommunications issues across multiple divisions and departments using LogMeIn. Performed administration and maintenance on 2003/2010 Active Directory and Exchange environments. Primary technical contact for all legacy (LifeMasters) software releases. Primary company-wide SMS/SCCM resource for packaging, testing, coordinating software pushes, and desktop imaging updates (migrated to Symantec Ghost). Assist with maintenance of company BMC/SDE Help Desk ticketing system.
  • Lifemasters Supported Selfcare
    Senior Systems Engineer
    Lifemasters Supported Selfcare Mar 2006 - Feb 2010
    Purchased by StayWell Health Management in February of 2010 (a subsidiary of MediMedia USA) See above for position description.
  • The Hartford Insurance Group
    Senior Network Engineer
    The Hartford Insurance Group Nov 1999 - Mar 2006
    Supported the local and remote users of the Indianapolis, Cleveland, and Cincinnati offices for The Hartford Insurance Group based out of Hartford, CT. Team/regional lead with direct reports/responsibilities over Indianapolis, Arizona, and Hawaii technicians. Sites are primarily Microsoft shops consisting of both Win2K and WinNT servers with a mix of ~850 WinNT, Win2k, and WinXP clients, running off-the-shelf and proprietary software. Interacted with senior management in each of the respective facilities to ensure proper coverage, support, and IT customer service. Additionally, served as the Corporate IT representative and liaison when delivering on mandates and directives from the home office. A few projects completed were converting from a legacy system to a Client/Server environment, our servers from NT to Windows 2000, complete refit of new hardware, and upgrade of clients from NT to XP. Last major project was moving all users and sites to an Active Directory environment. Provided procurement, budgeting, mentoring, and quality assurance duties on a daily basis.
  • Certified Vacations
    Director, Information Services
    Certified Vacations Aug 1998 - Aug 1999
    Managed complete Information Services Department consisting of various brands (Delta Vacations, Continental Vacations, American Express Vacations, Future Tours, Future Vacations, New River Technologies, and InteleTravel) under the Certified Vacations Group umbrella with a budget of approximately $25M. Department consisted of 35 technical personnel assigned to support 700 clients on 6 floors. Negotiated contracts with multiple vendors for site support, telecommunications, maintenance, and equipment purchase. Part of Senior Management Team. Brought synergy and morale to a fragmented, disillusioned Department. Successfully renegotiated numerous contracts, resulting in significant cost savings. Oversaw conversion of legacy mainframe environment to client-server, Token Ring to Ethernet, and facilitated launch of multiple Internet e-commerce sites (www.deltavacations.com, www.coolvacations.com, www.inteletravel.com, etc.).
  • Acordia, Inc. (Division Of Anthem)
    Director Of Information Technologies
    Acordia, Inc. (Division Of Anthem) Jun 1996 - May 1998
    Supported five Indiana regional offices, both from a ‘hands-on’ approach as well as managing the Indiana region of Acordia, Inc.’s System Department. Assigned projects to subordinates in local and satellite offices. Maintained infrastructure to provide all sites with connectivity through frame relay network and direct leased-line connections. Managed support personnel at each facility and forecast budget information for Systems Department. Negotiated contracts with multiple vendors for site support, telecommunications, maintenance, and equipment.Trained Systems personnel on various operating systems, networking topologies, applications, voice equipment, etc. Environment consisted of Compaq file servers running Novell (3.11, 3.12, & 4.1) utilizing Cisco routers and frame relay network. Multitude of clients ranging from DOS, Windows 3.11, 95, NT, and OS/2, along with an insurance agency management system on an AIX RS/6000 server. Managed (from a systems perspective) the Claims Department call center, consisting of 30 customer service agents, utilizing a Definity G3i Lucent PBX, Repartee Voice Mail, and automated attendant.
  • Acordia Of Northwest Indiana (Division Of Anthem)
    Lan Administrator
    Acordia Of Northwest Indiana (Division Of Anthem) Mar 1992 - Jun 1996
    Provided support (software, hardware, application, training, custom programming, etc.) for wide variety of Novell (versions 2.2, 3.11, 3.12, and 4.1), Microsoft Windows NT, AT&T StarLAN, Microsoft LAN Manager, and Unix networks, utilizing DOS, Windows 3.x, 95, and NT, client software. Additionally, managed (from a systems perspective) the Claims Department call center, consisting of 120 customer service representatives, utilizing IVR, ACD, Hunt Groups, Prompt and Collect, and CMS reporting. Implemented screen population environment using Lucent / Novell CTI interface. Supported AT&T (now Lucent) System 75, Definity G3I, Audix voice mail, and Conversant Voice Processing systems. Administered 170+ users on Novell network utilizing SNA, TCP/IP, and 10BaseT through a Synoptics concentrator linked through a Timeplex multiplexor to provide access to the Anthem Blue Cross - Blue Shield's WAN.
  • Whipple & Company P.C.
    Supervisor - Network Systems
    Whipple & Company P.C. Jan 1991 - Mar 1992
    Primary responsibilities: design, purchase, configure, install, test, troubleshoot, and maintain all levels of Novell Local Area Network Systems. Additionally, developed customized software packages in various languages, maintained several Xenix systems, researched new areas for development/sales to prospective/current clients (e.g. Fax Servers, Communications Servers, CD ROM integration, Super Servers, etc.).
  • Gtech
    Global Lan Administrator
    Gtech Sep 1985 - Jan 1991
    Multiple positions:As the Global LAN Administrator I was responsible for integrating all levels of systems (Mainframes, Mini's, File Servers, and PC's using TCP/IP, FTP, 802.X, NFS, X.25, etc. on Bound and Unbound media utilizing various bridges and multiplexors), while maintaining system integrity, access, and security. Provided software/hardware testing, training, documentation, and 24 hour support to over eleven company facilities worldwide. Assisted in hardware, software, and vendor evaluation and selection. Oversaw new product development. Coordinated all update/change requests between Software Department and individual facilities.As Data Processing Manager for the Kansas facility I supervised fifteen people running a 24-hour, 365 day-per-year operation. Developed and provided extensive training/cross-training systems and documentation. Interfaced daily with Local, State, Federal, and International Government personnel in the providing of multimillion dollar, computerized wagering systems. Performed under extensive penalty constraints ($1,500 assessed per minute of down time) while maintaining system integrity, accessibility, and security without down time. Developed and managed budget of over one million dollars.Assisted site in Stockholm, Sweden (February 1988 - April 1988) with the operation and training of its personnel.As a Project Manager I assisted with the project implementation in Caracas, Venezuela (January 1987 to November 1987). Recruited and trained new Operators, as well as Hotline (phone support), and management personnel, while learning Spanish to increase my effectiveness in communicating with Lottery and Government Officials. Assumed Data Processing Manager role until a local person was hired and sufficiently trained. Developed procedures, forms, programs, and necessary documentation to enhance the efficiency of the systems. Evaluated and selected vendors, and established maintenance contracts.

Curt Hill Skills

Troubleshooting Active Directory Microsoft Exchange Networking Servers Information Technology Integration Technical Support Windows Server Microsoft Sql Server Software Documentation Project Management Visio Sql Sdlc

Curt Hill Education Details

Frequently Asked Questions about Curt Hill

What company does Curt Hill work for?

Curt Hill works for Archwell

What is Curt Hill's role at the current company?

Curt Hill's current role is IT Engineer II at Archwell Essentials.

What is Curt Hill's email address?

Curt Hill's email address is cu****@****age.com

What is Curt Hill's direct phone number?

Curt Hill's direct phone number is (856) 231*****

What schools did Curt Hill attend?

Curt Hill attended Devry University Phoenix, Oregon Institute Of Technology.

What skills is Curt Hill known for?

Curt Hill has skills like Troubleshooting, Active Directory, Microsoft Exchange, Networking, Servers, Information Technology, Integration, Technical Support, Windows Server, Microsoft Sql Server, Software Documentation, Project Management.

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