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Curtis Griffith is listed as User Tech Specialist at City Of Phoenix at City Of Phoenix, a with 6534 employees, based in Greater Phoenix Area, United States. AeroLeads shows a work email signal at phoenix.gov and a matched LinkedIn profile for Curtis Griffith.
Curtis Griffith previously worked as User Tech Specialist City Hall at City Of Phoenix and IT Field Systems Support Tech at Logisticare Solutions. Curtis Griffith holds Associate Of Arts And Sciences - Aas, Computer Science from South Mountain College.
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AeroLeads found 1 current-domain work email signal for Curtis Griffith. Compare company email patterns before reaching out.
An experienced User Tech Specialist with The City of Phoenix, I am responsible for assisting users with various technical issues. In this position I must utilized strong analytics, display excellent communication, decision making skills, and research skills while providing exceptional customer service. I resolve these issues and notify the customer of the results in our online ticketing system called "Remedy Force".Im looking for opportunities to grow and develop in an area in close nature to Information Technology or interested in learning about new career paths that fit my area of expertise and career goals
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United States
Troubleshoot hardware, PC's, servers, and networking equipment to detect and solve technical problems. Provide onsite and remote IT support services for various locations. Maintain changes in active directory of staff. Assist with other duties assigned.
United States
Troubleshoot hardware, PC's, servers, and networking equipment to detect and solve technical problems. Provide onsite and remote IT support services for various locations. Maintain changes in active directory of staff. Assist with other duties assigned.
Phoenix, Arizona Area
Use multiple online computer systems to access data information for member’s pharmacy benefit plan. Troubleshoot with local retail pharmacies by providing correct processing information on rejected prescription claims. Provide outstanding quality customer service to current and future members with the catamaran company.
Phoenix, Arizona Area
Use multiple online computer systems with technical proficiency to assist clients with various fraud and account errors and issues. Conduct thorough questionnaires to assess the client’s situation while documenting and researching all required information to assist the customer in starting their claim. The nature of claims handled can be complex; therefore, direct communication with customers is often required to resolve customer disputes.
Tempe
Multitask through various programs to validate the identity of online orders placed throughthe Toshiba direct website. Assist with billing inquiries customers may have. Help process merchant chargeback’s from American express, MasterCard/Visa, and Discover. Process customer returns within proper timelines.
Interacting with the customers, merchants, merchants' banks, and other team members throughout the resolution process. Works on a variety of online systems. Responds to escalations and complaints on the most complex issues, referring recommendations exceeding authority levels and/or items unable to meet resolution. Assists other representatives with technical questions regarding Debit Card claim processing. Responsible for creating and implementing some training initiatives. Completes… Show more Interacting with the customers, merchants, merchants' banks, and other team members throughout the resolution process. Works on a variety of online systems. Responds to escalations and complaints on the most complex issues, referring recommendations exceeding authority levels and/or items unable to meet resolution. Assists other representatives with technical questions regarding Debit Card claim processing. Responsible for creating and implementing some training initiatives. Completes projects as assigned without supervision. Monitors break and lunch adherence and addresses issues directly with Team Member. Creates daily, weekly and monthly performance reporting. Assists with managing Team meetings. Works directly with all levels of management from various departments. Participates with Manager in the administration and delivery of low level counseling/corrective action meetings with Team members. Participates in the administration and recruitment activities under managerial supervision. Show less
Monitor the retail fraud monitoring system and work alerts by analyzing the information in the alerts and taking the specified actions such as calling the retailer, calling the loss prevention contact or notifying the inComm Risk Management Group. Display excellent customer contact skills. Client accounts will be updated with information and reports will be compiled for management. Highly sensitive issues will be escalated and resolved immediately
Demonstrate excellent customer service skills, selling skills and being results driven. Having the customer be your number one priority at all times, by identifying the customer needs, making product recommendations, and demonstrating the product. Ensuring that the customers' needs are met. Advise on promotional opportunities and by suggesting other products to enhance their need. Continually learning product through our on-line
Other employees you can reach at phoenix.gov. View company contacts for 6534 employees →
Margie Smallfield
Colleague at City Of PhoenixPhoenix, Arizona, United States
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KP
Keith Poole
Colleague at City Of PhoenixGlendale, Arizona, United States
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TG
Thomas Godbee
Colleague at City Of PhoenixPhoenix, Arizona, United States
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RM
Rebecca Mccarthy
Colleague at City Of PhoenixTempe, Arizona, United States
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AM
Aj Mccartan Pmp Cissp
Colleague at City Of PhoenixScottsdale, Arizona, United States
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NC
Nelson Caceres, Fmp
Colleague at City Of PhoenixPhoenix, Arizona, United States
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RJ
Rose Johnson
Colleague at City Of PhoenixPhoenix, Arizona, United States
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YD
Yu Ding
Colleague at City Of PhoenixPhoenix, Arizona, United States
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JB
Joseph Banzon
Colleague at City Of PhoenixPhoenix, Arizona, United States
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FP
Frank Pace
Colleague at City Of PhoenixGilbert, Arizona, United States
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Quick answers generated from the profile data available on this page.
Curtis Griffith works for City Of Phoenix.
Curtis Griffith is listed as User Tech Specialist at City Of Phoenix at City Of Phoenix.
AeroLeads has found 1 work email signal at @phoenix.gov for Curtis Griffith at City Of Phoenix.
Curtis Griffith is based in Greater Phoenix Area, United States while working with City Of Phoenix.
Curtis Griffith has worked for City Of Phoenix, Logisticare Solutions, Catamaran, Pscu, and Toshiba/Direct Alliance.
Curtis Griffith's colleagues at City Of Phoenix include Margie Smallfield, Keith Poole, Thomas Godbee, Rebecca Mccarthy, and Aj Mccartan Pmp Cissp.
You can use AeroLeads to view verified contact signals for Curtis Griffith at City Of Phoenix, including work email, phone, and LinkedIn data when available.
Curtis Griffith holds Associate Of Arts And Sciences - Aas, Computer Science from South Mountain College.
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