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@hcigroup.com
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Curtis Parrish is listed as IT Support Specialist at HCI Group, Inc., a with 48 employees, based in Tampa, Florida, United States. AeroLeads shows a work email signal at hcigroup.com and a matched LinkedIn profile for Curtis Parrish.
Curtis Parrish previously worked as Mobile Activation Coordinator Tier 3 at Spectrum and Mobile Activation Coordinator Tier 1 at Spectrum. Curtis Parrish holds Cisco Certified Network Asscociate Certificate, Information Technology from St. Petersburg College.
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AeroLeads found 1 current-domain work email signal for Curtis Parrish. Compare company email patterns before reaching out.
IT Support Specialist. Education and job experience has helped me gain a solid foundation in IT concepts, including networking communications, application systems, and telecommunications.I'm constantly looking for opportunities to learn and grow, and striving to achieve my goal as an established IT professional. Please feel free to message or connect with me to share your knowledge and experiences in the Information Technology field. I'm looking forward to new connection opportunities!
Listed skills include Customer Service, Microsoft Office, Powerpoint, Microsoft Excel, and 22 others.
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A career timeline built from the work history available for this profile.
Tampa, Florida, United States
• Provide technical support to office staff and remote employees – primarily desktop, end-user support • Perform software roll-outs, upgrades, and updates • Handle System Administrator tasks across systems, such as creating and editing user accounts, and assigning access privileges through Active Directory. • Perform computer hardware imaging and configuration • Maintain database of equipment and software
St Petersburg, Florida, United States
• Provides support to MAC Tier 1 and 2 Coordinators for complex Mobile Device activation issues.• Handling of incoming Zendesk escalation tickets from MAC Supervisors to troubleshoot activation and porting fallout for customers attempting to activate Spectrum Mobile.• Contributed to the success of a Tier 3 Pilot Program that helped reduce the number of escalation tickets, by providing guidance and live support to Tier 1 agents. This helped improve the customer experience.
St Petersburg, Florida, United States
• Assisted customers with activating their new Spectrum Mobile devices.• Used troubleshooting skills to resolve any porting errors with customers activation orders.
Tampa/St. Petersburg, Florida Area
• Provided technical support for Spectrum Business Solution customers.• Assisted Business Clients with network troubleshooting; including Wi-Fi connectivity issues and Static IP configurations.• Supported Business Phone services, and assisted clients with call routing, voice quality, and voicemail issues.• Assisted with troubleshooting internal equipment issues, related to Firewall, VOIP, VPN, and Modem/Routers.
Tampa/St. Petersburg, Florida Area
Duties entail mentoring new Technical Care agentsProvide guidance, training, and insuring agents have a smooth transition into their new position
Tampa/St. Petersburg, Florida Area
Network troubleshooting to identify and resolve problems within customers home network. VOIP (Voice Over Internet Protocol) Home Phone Troubleshooting.Router and Modem Network Configuration Support.Ensuring that customers have the most efficient and relevant products. Helping customers with inquiries about their accounts.
Tampa/St. Petersburg, Florida Area
Responsible for qualifying and renting cars for customers.Responsible for delivering great customer service towards guests.Responsible for meeting sales quotas of company.
Communicating with managers and hostess when tables are cleared and ready to be set for guest• Responsible for training and certifying new bussers• Providing great customer service towards guest• Responsible for handling and distributing tip money among bussers
Textbook Floor Staff:• Helping students locate their textbook and supplies needed for their classes• Answering phone calls from guest and helping them with any questions they have • Delivering students online textbook reservations
Managing co-worker’s • Responsibility of counting and restocking inventory throughout the shift • Responsible for training new employee’s
Concessionist: • Handling cash, and making customer transactions • Preparing guest orders, and pushing to upsell items • Delivering great customer service towards guest
Other employees you can reach at hcigroup.com. View company contacts for 48 employees →
Jitender Yadav
Colleague at Hci Group, Inc.Delhi, India
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Katrina Northup
Colleague at Hci Group, Inc.Riverview, Florida, United States
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Stephanie Davidson
Colleague at Hci Group, Inc.Nashville, Tennessee, United States
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Derek Lenzen
Colleague at Hci Group, Inc.Tampa, Florida, United States
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Jeff Traum
Colleague at Hci Group, Inc.New Port Richey, Florida, United States
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Oladimeji Bilewu
Colleague at Hci Group, Inc.United States
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Demetra Mckinney
Colleague at Hci Group, Inc.Riverview, Florida, United States
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Elizabeth M.
Colleague at Hci Group, Inc.North Port-Sarasota Area, United States
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Kendra Recinos
Colleague at Hci Group, Inc.Greater Tampa Bay Area, United States
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Lynne Daboll
Colleague at Hci Group, Inc.Tampa, Florida, United States
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Activities and Societies: Cisco Networking Academy Studying to obtain my Cisco CCNA Certification
Activities and Societies: Management Information Systems Society National Society of Black Engineers Student Alumni Association.
Quick answers generated from the profile data available on this page.
Curtis Parrish works for HCI Group, Inc..
Curtis Parrish is listed as IT Support Specialist at HCI Group, Inc..
AeroLeads has found 1 work email signal at @hcigroup.com for Curtis Parrish at HCI Group, Inc..
Curtis Parrish is based in Tampa, Florida, United States while working with HCI Group, Inc..
Curtis Parrish has worked for Hci Group, Inc., Spectrum, Charter Communications, Bright House Networks, and Hertz.
Curtis Parrish's colleagues at HCI Group, Inc. include Jitender Yadav, Katrina Northup, Stephanie Davidson, Derek Lenzen, and Jeff Traum.
You can use AeroLeads to view verified contact signals for Curtis Parrish at HCI Group, Inc., including work email, phone, and LinkedIn data when available.
Curtis Parrish holds Cisco Certified Network Asscociate Certificate, Information Technology from St. Petersburg College.
Curtis Parrish is listed with skills including Customer Service, Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Photoshop, Training, and Matlab.
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