-Successfully managed a portfolio of key accounts, influencing $225,000 in annual recurring revenue-Served as the subject matter expert for all products within the SOCi platform, as well as future GTMs-Conducted in-depth discovery sessions with clients to understand their business needs and challenges, leading to the identification of customized solutions-Collaborated with product management and engineering teams to provide customer feedback and influence product roadmap decisions-Applied innovative sales techniques and methodologies, such as value-based selling and objection handling, to drive customer understanding and engagement.-Assisted in the creation of proposals, RFPs, and RFIs, contributing technical expertise and value propositions

-Led groups of 25-30 customers through historic locations in Houston, Dallas, Austin, and Atlanta while providing them with historical context-Presented a 2.5 hour informative presentation to stakeholders with a week turn around for prep-Supervised and executed the training of 7 new hires within the training structure, on a one-on-one basis

-Directed performances and led fundraising campaigns to bring in $15,000 in Annual Revenue-Demoed Theatre Technologies (Qlab, ETC Ion Lighting Console, GoButton) and served as the Subject Matter Expert-Presented to 600 patrons on yearly objectives and revenue goals of the Theatre programBuilt strong relationships with 1000+ stakeholders, including patrons, faculty, and third party vendors

-Conducted auditions, cast roles, and led rehearsals, managing the production process pipeline-Facilitated and provided individualized coaching to help students develop acting skills and confidence-Designed and implemented engaging theatre curriculum and lesson plans for over 250 students

-Piloted a proprietary 3D model software for use in an $18M dollar entertainment attraction-Digitally manipulated a state-of-the-art interactive 3D rendering of Patrick Star (of the SpongeBob SquarePants franchise) in a partially-scripted,partially-improvised show for 100,000 guests yearly-Served as the Subject Matter Expert for proprietary software and troubleshot and diagnosed computer and technical related issues-Leveraged flexibility and improvisation skills to deliver and ensure customer satisfaction within the attraction