Curtis Griffin Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, PA, US

Pittsburgh, PA, US

Manual and Automated testing. Playwright w/JavaScript, Playwright Codegen, Virtual Machine via ec2, Asana, Postman API testing, VoiceOver Utility screen reader/ a11y / A360 accessibility testing. Mobile testing using BrowserStack.

Whippany, NJ, US

• Conducted weekly 1-on-1 feedback sessions as well as mid-year andend-of-year reviews.
• Decreased the number of resources needed on release nights by addingautomation to our release process.
• Decreased UAT time by creating a process to update our automation teamon new features and functions to be included in automated testing.
• Continue working projects as a part of QA while also supervising 6 teammembers including 3 automation engineers.

Whippany, NJ, US

• Conducting QA testing as a part of a project team using Agile methods.
• Providing guidance to Agile team on ticket requirements and ensuring userstories are fully testable.
• Utilized JIRA for defect and bug tracking. Utilized PractiTest fordeveloping and running manual test scripts.
• Selenium IDE and Katalon Studio for automating UI testing.
• Training new QA Analysts.

Whippany, NJ, US

• Training new clients on all ConnectiveRx proprietary, online portals.
• Configuring client portal setups and access.
• Training new Software Support team members on all platforms andprocedures; handling escalated ticket inquiries.
• Investigate software issues and provide fixes or escalate further to ourdevelopment team, utilizing JIRA and Zendesk.
• Queried the database using MS SQL, script writing in LinqPad.
• Performing user acceptance testing (UAT) on new site launches and forupdates/rollouts to existing sites.

Whippany, NJ, US

• Training new clients on all ConnectiveRx proprietary, online portals.
• Configuring client portal setups and access.
• Training new Software Support team members on all platforms andprocedures; handling escalated ticket inquiries.
• Investigate software issues and provide fixes or escalate further to ourdevelopment team, utilizing JIRA and Zendesk.
• Queried the database using MS SQL, scriptwriting in LinqPad.
• Performing user acceptance testing (UAT) on new site launches and forupdates/rollouts to existing sites.

Pittsburgh, PA, US

• Subject matter expert and department owner of our new SaaS for HR (Cornerstone OnDemand) and providing extraordinary client service to our internal and external customers.
• System administrator for Cornerstone OnDemand (granting user access, setting permissions for all employees).
• Managed department billing and invoices, utilizing SaaS JD Edwards Enterprise Software (JDE) while partnering with our finance department to ensure accurate balances and payments.
• Created ad-hoc reports through JDE to track cost center billing in detail and other G/L accounts.
• Performed user acceptance testing (UAT) for rollouts of Cornerstone OnDemand and Automatic Data Processing (ADP) software.

Pittsburgh, PA, US

• Perform exercise physiologist duties of monitored exercise and exercise prescription for pulmonary rehabilitation patients.
• Perform a complete range of pulmonary diagnostic tests including spirometery, lung volumes and diffusion capacity.
• Perform exercise desaturation; six-minute walk studies and home oxygen evaluation.
• Utilized electronic medical record (EHR) software; EPIC and Cerner for scheduling, billing and patient tracking.

New York, NY, US

• Provided password resets and technical guidance to internal end users of our benefits software, made by Towers Watson.
• Provided extraordinary customer service for all human resources related issues.
• Provided technical guidance on our human resources information system (HRIS), PeopleSoft as well as our Sharepoint sites.
• Updated our WebMD wellness portal data utilizing HTML.
• Performed user acceptance testing and became the SME for our WebMD SaaS wellness portal.
• Provided excellent customer service to end-users of our enterprise systems and SaaS systems.

New York, NY, US

New York, NY, US

Fort Liberty, NC, US

• Ensured soldiers’ readiness, health and welfare.
• Oversight of personnel management and distribution actions.
• Enforced department policies according to Army Regulation procedures.
• Managed all human resources software upgrades.
• Recruited and interviews soldiers for special assignment positions.
• Received an award for being the soldier that best displayed the 7 Army values.

Master'S Of Science (Ms), Exercise Science And Health Promotion

Bachelor Of Arts (Ba), Organizational Management

Health Care Compliance

Education record