Sr. Technical Support Engineer
Current
Jan 2020 - Present
AeroLeads people directory · profile
Charles Summers Email & Phone Number
Sr. Technical Support Engineer
at
RxSight, Inc.
1 work email found
@calhounvision.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Technical Support Engineer
Location
Mission Viejo, California, United States
Company size
Who is Charles Summers? Overview
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Quick answer
Charles Summers is listed as Sr. Technical Support Engineer at RxSight, Inc., a company with 122 employees, based in Mission Viejo, California, United States. AeroLeads shows a work email signal at calhounvision.com and a matched LinkedIn profile for Charles Summers.
Charles Summers previously worked as Sr. Technical Support Engineer at Sonendo®, Inc. and Sr. Field Engineer at Sonendo®, Inc.. Charles Summers holds Bachelor Of Science, Automated Manufacturing Technology from Itt Technical Institute.
Company email context
Email format at RxSight, Inc.
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{first}@calhounvision.com
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Profile bio
About Charles Summers
Service Professional with over 15 years of experience as a team leader in product management, product development, customer interface, logistics, and as a customer/engineering service liaison for Class II and Class III medical device manufacturers. Also highly experienced in developing and delivering field and classroom training to service, sales, and marketing professionals, and in developing new service procedures for product launches. Highly valued member of multiple cross-functional teams ranging from product development/management to process improvement, and go-to customer/engineering service liaison. Strengths and experience in:• Technical Service (Field) • Education and Training • New Product Launch • Healthcare Compliance • Part 820 CFR
Listed skills include Medical Devices, Troubleshooting, Fda, Product Development, and 25 others.
Current workplace
Charles Summers's current company
Company context helps verify the profile and gives searchers a useful next step.
Rxsight, Inc.
8 roles
Charles Summers work experience
A career timeline built from the work history available for this profile.
Sr. Technical Support Engineer
Technical subject matter expert for the Sonendo GentleWave System, providing top-tier telephone support, and occasional on-site repair service/training.Work with Endodontists and their staff to troubleshoot system and user related issues over the telephone.Collaborate with engineering and field service to resolve system issues using product performance.
Oct 2017 - Jan 2020
Sr. Field Engineer
Field Engineer providing exceptional customer service while performing onsite installations, repairs, and routine maintenance for the Sonendo GentleWave System.Responsible for installation, corrective maintenance, and preventative maintenance field service activities.Collaborate with Clinical and Field Application Specialists to provide a complete solution.
Oct 2016 - Oct 2017
Field Service Management, Field Service, Training
Lead services team delivering Service Excellence in Medical Device onsite/offsite break/fix, preventative maintenance, training, and field action remediation. Facilitated field support through internally managed call center that supported multiple companies in technical/clinical support, application support, and user related services and educational.
Nov 2015 - Oct 2016
Independent Contractor
Contractor
Partnered with a variety of clients in the medical device and semiconductor sectors to document and develop technical product literature, training materials, and service agreements on time and within budget. Interviewed subject matter experts to understand technologies, business needs, and management approaches to assist with decision analysis and.
Dec 2014 - Nov 2015
Sr. Technical Service Engineer
Supported WW Field Service Teams, call center personnel, and sales in daily operations of customer service delivery. Was critical team member in product development supporting service delivery development tools and processes. Was responsible for two dynamic product lines that drove 40% of all business revenues to ensure product improvement and supporting.
Jan 2006 - Dec 2014
Technical Support Representative
Highly regarded team member in busy call center with energetic and friendly personality that consistently drove customer satisfaction to the highest levels. Supported customers, biomeds, and field staff on multiple product lines via live customer support and on-call shifts.Created call center troubleshooting phone scripts for multiple product lines.Managed.
Feb 2003 - Jan 2006
Layout Mask Design Engineer
Chronicle Technology, Inc.
Member of design team experienced in IC design, layout, and developing state-of-the-art integrated circuits. Responsible for floor planning, full custom layout and verification of high-performance Analog and Mixed-Signal products, partial or complete custom/semi-custom implementation of multiple blocks, block-level design, custom placement and routing, and.
Jul 1996 - Jun 2001
Team & coworkers
Colleagues at RxSight, Inc.
Other employees you can reach at calhounvision.com. View company contacts for 122 employees →
LB
Lauren Bell
Colleague at Rxsight, Inc.
Portland, Oregon Metropolitan Area, United States
View →
CR
Clara Ramos
Colleague at Rxsight, Inc.
Laguna Niguel, California, United States, United States
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LB
Lori Berwald, O.D.
Colleague at Rxsight, Inc.
Overland Park, Kansas, United States, United States
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JV
Jessica Vangel
Colleague at Rxsight, Inc.
Edgewater, Maryland, United States, United States
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JD
Jonathan D. Allsman
Colleague at Rxsight, Inc.
Irvine, California, United States, United States
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HH
Heather Hayes
Colleague at Rxsight, Inc.
United States, United States
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AS
Anna Sartin, Cot
Colleague at Rxsight, Inc.
Lexington, Kentucky, United States, United States
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WS
Wajeeha Shamsi
Colleague at Rxsight, Inc.
United States, United States
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JV
Jessey Villafan
Colleague at Rxsight, Inc.
Newport Beach, California, United States, United States
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AS
Ahmad Saed
Colleague at Rxsight, Inc.
Aliso Viejo, California, United States, United States
View →
Lauren Bell
Colleague at Rxsight, Inc.
Portland, Oregon Metropolitan Area, United States
View →
CR
Clara Ramos
Colleague at Rxsight, Inc.
Laguna Niguel, California, United States, United States
View →
LB
Lori Berwald, O.D.
Colleague at Rxsight, Inc.
Overland Park, Kansas, United States, United States
View →
JV
Jessica Vangel
Colleague at Rxsight, Inc.
Edgewater, Maryland, United States, United States
View →
JD
Jonathan D. Allsman
Colleague at Rxsight, Inc.
Irvine, California, United States, United States
View →
HH
Heather Hayes
Colleague at Rxsight, Inc.
United States, United States
View →
AS
Anna Sartin, Cot
Colleague at Rxsight, Inc.
Lexington, Kentucky, United States, United States
View →
WS
Wajeeha Shamsi
Colleague at Rxsight, Inc.
United States, United States
View →
JV
Jessey Villafan
Colleague at Rxsight, Inc.
Newport Beach, California, United States, United States
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AS
Ahmad Saed
Colleague at Rxsight, Inc.
Aliso Viejo, California, United States, United States
View →
2 education records
Charles Summers education
Bachelor Of Science, Automated Manufacturing Technology
Itt Technical Institute
Associate Of Science, Electronic Engineering Technology
Itt Technical Institute
FAQ
Frequently asked questions about Charles Summers
Quick answers generated from the profile data available on this page.
What company does Charles Summers work for?
Charles Summers works for RxSight, Inc..
What is Charles Summers's role at RxSight, Inc.?
Charles Summers is listed as Sr. Technical Support Engineer at RxSight, Inc..
What is Charles Summers's email address?
AeroLeads has found 1 work email signal at @calhounvision.com for Charles Summers at RxSight, Inc..
Where is Charles Summers based?
Charles Summers is based in Mission Viejo, California, United States while working with RxSight, Inc..
What companies has Charles Summers worked for?
Charles Summers has worked for Rxsight, Inc., Sonendo®, Inc., Quest International Inc., Contractor, and Advanced Sterilization Products - A Johnson & Johnson Company.
Who are Charles Summers's colleagues at RxSight, Inc.?
Charles Summers's colleagues at RxSight, Inc. include Lauren Bell, Clara Ramos, Lori Berwald, O.D., Jessica Vangel, and Jonathan D. Allsman.
How can I contact Charles Summers?
You can use AeroLeads to view verified contact signals for Charles Summers at RxSight, Inc., including work email, phone, and LinkedIn data when available.
What schools did Charles Summers attend?
Charles Summers holds Bachelor Of Science, Automated Manufacturing Technology from Itt Technical Institute.
What skills is Charles Summers known for?
Charles Summers is listed with skills including Medical Devices, Troubleshooting, Fda, Product Development, Cross Functional Team Leadership, Field Service, Iso 13485, and Capital Equipment.
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