Cy Jervis Email & Phone Number

Lecanto, Florida, United States

Manages the Community team in developing and implementing strategy for the Cloudera community. Responsible for:Developing the Community roadmap and driving accountability across the global team;Identifying, driving and tracking relevant metrics of success;Collaboration with teams across Cloudera to launch and manage community programs that enable.

Tampa/St. Petersburg, Florida Area

Responsible for developing and implementing strategy for the Cloudera community. Works across teams to ensure community questions are answered and to surface content that assist users of Cloudera products and services. The role also includes overseeing customer advocacy programs, community building, engagement, analytics, community design and roadmap.

Tampa/St. Petersburg, Florida Area

My primary role in the support organization is moderating online communities content, customer advocacy programs and Social Media. This involves working closely with the Community Manager around community building, analytics, community design and long range goals.Activities include managing a twitter feed for the community, coordinating with content teams.

Tampa/St. Petersburg, Florida Area

My primary role in the Digital Marketing organization is customer advocacy via online communities, customer advocacy programs and Social Media. As the IdeaStorm community Manager I collaborate with internal stake holders and customers to turn ideas into improvements to Dell's Products, Services and Operations. Some of these activities include topic based.

Lecanto, FL

Managed a team of 10 Communications Officers in the 911 dispatch center who were responsible for answering and dispatching calls for police, fire and medical emergencies. Oversaw training and quality assurance for the team as well as documentation for disciplinary action and yearly evaluations. Additional responsibilities included scheduling shift coverage.

Emergency Medical Technician (Cardiac) in charge of patient care on my team during emergency and non-emergency transportation. additional duties included patient care documentation and ensuring that the ambulance was properly stocked.