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Cédric Ramirez Email & Phone Number
Operations Service Manager
at
IDnow France
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Service Manager
Location
Rennes, Brittany, France
Company size
Who is Cédric Ramirez? Overview
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Quick answer
Cédric Ramirez is listed as Operations Service Manager at IDnow France, a with 423 employees, based in Rennes, Brittany, France. AeroLeads shows a matched LinkedIn profile for Cédric Ramirez.
Cédric Ramirez previously worked as Head of Vendor Management at Pmu and Vendor Manager at Pmu. Cédric Ramirez holds Master 1 (M1), Langues Étrangères Appliquées. Parcours Communication Et Gestion De Projets from Université Bretagne Sud.
Company email context
Email format at IDnow France
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IDnow France
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Profile bio
About Cédric Ramirez
Cédric Ramirez is a Operations Service Manager at IDnow France. They is proficient in Italien, Anglais and Espagnol.
Current workplace
Cédric Ramirez's current company
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Idnow France
9 roles
Cédric Ramirez work experience
A career timeline built from the work history available for this profile.
Operations Service Manager
CurrentDriving and optimizing the identity proofing verification service delivered to customers.• Steering and Performance Management: building forecasts, KPIs, monitoring cost and budget..• Training and Quality Management: quality/training process.• Sales support in the positionning of the service line with customers.• Product support : product optimizations, incident management.
Aug 2022 - Present
Head Of Vendor Management
Ensuring the successful delivery of the services from the customer service vendors.• Performance management: quality and productivity KPIs steering.• Process optimization, forecast, SLA, KPIs and contract updates.• Budget management: budget and costs review.• Service or product optimizations
Jan 2020 - Jul 2022
Vendor Manager
• KPIs monitoring, data analytics.• Quality monitoring: training materials and knowledge base review, quality reviews.• Incident management• Project management: operational feedbacks to project managers.
Nov 2015 - Dec 2019
Customer Support Expert Agent
In charge of complex customer complaints (level3)• deep knowledge of PMU products.• collaboration with legal team and other depatments.
Apr 2012 - Nov 2015
Jan 2011 - Apr 2012
Oct 2010 - Dec 2010
Football Player
Nov 2009 - Jun 2010
Assistant Account Manager
Jul 2008 - Jan 2009
Team & coworkers
Colleagues at IDnow France
Other employees you can reach at idnow.eu. View company contacts for 423 employees →
MK
Michal Kalinowski
Colleague at Idnow FranceLeipzig, Saxony, Germany
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NB
Nimhil Bipatj
Colleague at Idnow FranceCity Of Mbombela, Mpumalanga, South Africa
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EG
Ewa Grabowska
Colleague at Idnow FranceLeipzig, Saxony, Germany
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SE
Sophie Ernst
Colleague at Idnow FranceMunich, Bavaria, Germany
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SM
Sebastian Müller
Colleague at Idnow FranceGreater Munich Metropolitan Area, Germany
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RK
Ronaldo Kos
Colleague at Idnow FranceSão Paulo, Brazil
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AK
Axel Kämpfe
Colleague at Idnow FranceGreater Munich Metropolitan Area, Germany
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EC
Erhan Ciftci
Colleague at Idnow FranceWitten, North Rhine-Westphalia, Germany
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CO
Conor O'Brien
Colleague at Idnow FrancePeterborough, England, United Kingdom
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LT
Leatitia Tchakounang Dimou
Colleague at Idnow FranceBrittany, France
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Michal Kalinowski
Colleague at Idnow FranceLeipzig, Saxony, Germany
View →
NB
Nimhil Bipatj
Colleague at Idnow FranceCity Of Mbombela, Mpumalanga, South Africa
View →
EG
Ewa Grabowska
Colleague at Idnow FranceLeipzig, Saxony, Germany
View →
SE
Sophie Ernst
Colleague at Idnow FranceMunich, Bavaria, Germany
View →
SM
Sebastian Müller
Colleague at Idnow FranceGreater Munich Metropolitan Area, Germany
View →
RK
Ronaldo Kos
Colleague at Idnow FranceSão Paulo, Brazil
View →
AK
Axel Kämpfe
Colleague at Idnow FranceGreater Munich Metropolitan Area, Germany
View →
EC
Erhan Ciftci
Colleague at Idnow FranceWitten, North Rhine-Westphalia, Germany
View →
CO
Conor O'Brien
Colleague at Idnow FrancePeterborough, England, United Kingdom
View →
LT
Leatitia Tchakounang Dimou
Colleague at Idnow FranceBrittany, France
View →
2 education records
Cédric Ramirez education
Master 1 (M1), Langues Étrangères Appliquées. Parcours Communication Et Gestion De Projets
Licence, Langues Étrangères Appliquées. Parcours Commerce International
FAQ
Frequently asked questions about Cédric Ramirez
Quick answers generated from the profile data available on this page.
What company does Cédric Ramirez work for?
Cédric Ramirez works for IDnow France.
What is Cédric Ramirez's role at IDnow France?
Cédric Ramirez is listed as Operations Service Manager at IDnow France.
Where is Cédric Ramirez based?
Cédric Ramirez is based in Rennes, Brittany, France while working with IDnow France.
What companies has Cédric Ramirez worked for?
Cédric Ramirez has worked for Idnow France, Pmu, Eurosportbet, Sydney Olympic Football Club, and Vst.
Who are Cédric Ramirez's colleagues at IDnow France?
Cédric Ramirez's colleagues at IDnow France include Michal Kalinowski, Nimhil Bipatj, Ewa Grabowska, Sophie Ernst, and Sebastian Müller.
How can I contact Cédric Ramirez?
You can use AeroLeads to view verified contact signals for Cédric Ramirez at IDnow France, including work email, phone, and LinkedIn data when available.
What schools did Cédric Ramirez attend?
Cédric Ramirez holds Master 1 (M1), Langues Étrangères Appliquées. Parcours Communication Et Gestion De Projets from Université Bretagne Sud.
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