Manager, Customer Success Managers (Soc Solutions)
CurrentLeading a team of Customer Success Managers specialising in cutting-edge SOC solutions, including XDR, SOAR, ASM, SIEM, and advanced TI platforms. Spearheaded a 200% increase in team productivity and enhanced operational efficiency by 300% via. automation initiatives. Played a pivotal role in implementing cybersecurity frameworks such as ISO 27001, NIST, and CIS for over 100 clients across EMEA, ensuring compliance and aligning internal processes with the latest technologies like cloud-native security, UEBA, and automated incident response.