Maintaining the quality of the organization's programs, employee performance and improvingcommunity relations.● Improved retention rates by developing an onboarding and training platform for applicants andemployees.● Increased yearly donor revenue by 30% while helping manage projects for variousorganizational events.● Established updated databases for member and donor cataloging.

Coordinating sales campaigns for the department, developing sales strategies to ensure the companyachieves quarterly and annual sales goals.● Crafted an extensive training manual for increasing sales techniques, product knowledge anddriving profits for company sales campaigns.● Increased sales volume by 25% through promotion of various brands.● Attended vendor training to enhance customer education and grow company profits.● Manage a small team of natural living employees.

Serve as support designated retail office during tax season to provide client experience and assist withdaily supervision of tax office associates.● Increased client retention rate by 28% and increased appointments for season by 40% throughvarious calling campaigns.● Provided a point of contact for onsite and remote escalated client service concerns.● Lead daily activities to ensure that all tax office office associates are scheduled, and work iscompleted according to deadlines with attention to quality standards, priorities and overallgoals.

Responsible for evaluating, curating, pricing, promoting and growing brands in the supplementsdepartment and cultivating strong vendor partnerships on behalf of the company.● Crafted marketing and sales campaigns that increased store profits by 50%.● Negotiated deals with vendors and brands that helped cut company expenses by 30%.● Attended various trainings to enhance customer education and increase profits.● Key sales leader.

Conduct client interviews, process paperwork, and disburse funding for community members needingfinancial assistance.● Streamlined program protocol for client intake.● Assisted with food bank scheduling, inventory and management.● Served as point of contact for office visits and support for organization director.

Coordinating sales campaigns for the department, developing sales strategies to ensure the companyachieves quarterly and annual sales goals.● Accounted for inventory and processed purchase orders.● Managed a small team of Apothecary employees.● Key sales leader.