Ahmed Ragab Email & Phone Number

United Arab Emirates

Cairo, Egypt

● Preparing reports for stakeholders to help them make the right decisions and solve serious issues.● Using statistical methods to analyze and identify key opportunities to inform strategic decisions.● Identifying patterns and trends in data sets and providing actionable insights.● Forecasting and tracking marketing and sales trends.

Cairo, Egypt

● Dealing with various datasets of different functions (Marketing, Product, Sales, Customer Service, and HR).● Collecting various datasets from different sources and integrating them to have a single source of truth.● Designing and implementing dashboards and Ad-hoc reports for stakeholders to support their decision-making.● Recommending business development plans to handle business use cases and optimize the company’s revenue.● Performing marketing analysis for channels and campaigns to improve CTR, CPL, CPA, CR, and ROI.● Understanding product lifecycle as per data-driven to develop our products to match customers’ needs.● Analyzing the customer journey to identify potential customers and optimize customer retention.● Conducting deep analysis of closing sales periods and lead types to increase old leads conversion rate.● Running people analysis to minimize the attrition rate and enhance the employees’ selection criteria.

Cairo, Egypt

Throughout this journey as a geophysicist at the EUG (Egypt Upstream Gateway) as a Schlumberger subcontractor. My responsibilities included:● Developed new pipelines to collect data and transfer it to target folders using Python. Applied data manipulation and visualization using Pandas, Matplotlib, and Seaborn.● Implemented data wrangling and cleaning using Excel and Python.● Gathered information from data-driven insights to determine geological relationships in the regional context.● QC and classifying well data.● QC well location using QGIS● Converting LIS and DLIS formats to LAS files.● Performing tape transcription.

Cairo Governorate, Egypt

I worked as an E-mail and Chat advisor for the Etisalat Emirates account. I had various duties, for instance:● Dealing with different people from various cultures.● Educating customers about the company’s products and offers.● Clarifying the customer’s inquiries and handling dissatisfied customers to achieve satisfaction.● Analyzing complaints to obtain the best approaches.

Egypt

I was working as a social media marketing specialist at the ISCA group. My duties included:● Managing and moderating the company’s page on Facebook.● Writing creative content to increase audiences’ engagement.● Creating social media campaigns to promote our product.● Improving SEO (search engine optimization) of our website to get better results on Google search.● Performing SWOT analysis for the company and our competitors.

Egypt

I had had almost the same responsibilities as E-mail and Chat advisor. However, the conversations were only over the phone.● Educating customers about the company’s products and offers.● Clarifying the customer’s inquiries and handling dissatisfied customers to achieve satisfaction.● Analyzing complaints to obtain the best approaches.

● I built responsive websites with pixel-perfect layouts for my clients by using HTML 5, CSS3, Bootstrap 4, and JavaScript.● I acquired experience with programming languages, particularly, JavaScript, and how to think logically to solve the problem by writing semantic and dry code.● I dealt with different clients from various nationalities and got the advantage of diversity and respect.

B.Sc., Geophysics, Gpa Of 2.638/5 (Very Good)

Diploma Of Education, Data Science