AeroLeads people directory · profile
Dmitry Abusagitov Email & Phone Number
Director of Professional Services, NAM+LATAM
at
Acronis
1 work email found
@acronis.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Professional Services, NAM+LATAM
Location
Bulgaria
Company size
Who is Dmitry Abusagitov? Overview
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Quick answer
Dmitry Abusagitov is listed as Director of Professional Services, NAM+LATAM at Acronis, a with 1898 employees, based in Bulgaria. AeroLeads shows a work email signal at acronis.com and a matched LinkedIn profile for Dmitry Abusagitov.
Dmitry Abusagitov previously worked as Director of Professional Services, AMS at Acronis and Program Manager, Cloud Analytics at Acronis. Dmitry Abusagitov holds Bachelor Of Arts (B.A.), It, Automation And Control, Engineering from Novosibirsk State Technical University (Nstu).
Company email context
Email format at Acronis
This section adds company-level context without repeating Dmitry Abusagitov's masked contact details.
{first}.{last}@acronis.com
89% confidence
AeroLeads found 1 current-domain work email signal for Dmitry Abusagitov. Compare company email patterns before reaching out.
Profile bio
About Dmitry Abusagitov
A project manager with experience in cyber protection, technical support organization, cloud services enablement, team leadership, processes development, from A&D to launch and continuous improvement.
Listed skills include Saas, Cloud Computing, Enterprise Software, Plesk, and 21 others.
Current workplace
Dmitry Abusagitov's current company
Company context helps verify the profile and gives searchers a useful next step.
Acronis
11 roles · 20 years
Dmitry Abusagitov work experience
A career timeline built from the work history available for this profile.
Director Of Professional Services, Ams
Current
Sep 2023 - Present
Program Manager, Cloud Analytics
Apr 2022 - Oct 2023
Senior Professional Services Manager
A blend of project manager, solution architect and technical account manager
Nov 2016 - Apr 2022
Support Program Manager & Readiness Manager
Jan 2015 - Oct 2015
Premier Services Team Leader
Responsible for the team of Technical Account Managers in EMEA region
Jul 2014 - Jan 2015
Technical Account Manager
Act as a single point of contact and accountability, manage issues across all Parallels departments—escalate them when needed, and act as a proactive advocate for customer at all times. TAM is a senior-level advisor with thorough knowledge of customer’s IT environment. TAM responds rapidly when issues arise and can provide customer with both technical and strategic help in using Parallels products.Essential Job Functions:- Develop beneficial relationships with the client up to Senior Management - To be a single point of contact driving and advocating partner initiatives that deliver higher stability and higher partner satisfaction.- Primary POC for day to day operations - Act as liaison between client, technical support, egineering and vendors in case of service outages- Measure, report and increase client satisfaction- Maintain current functional and technical knowledge of the entire Parallels product line- Manage and drive competing requests across simultaneous client engagements- Provide clear and constructive product feedback based on customer's requirements- Help to document best practices in developing and deploying solutions- Function as a front-line technical resource for "best practice" and informal customer questions- Conducting a consultative review of the existing IT infrastructure to determine how Parallels technology can best help the customer- Strategically utilize business and service reviews as cross-sell opportunities- Reviewing customers' implementation plans and making recommendations in line with best practices- Identifying potential technical or business obstacles and suggesting solutions- Providing updates on Parallels’ strategic and product roadmaps- Providing access to Parallels product experts when needed- Conduct quarterly reviews that summarize support issue trends and identify opportunities for improvement.
Oct 2012 - Jul 2014
Support Team Leader
Lead a team of 10+ Engineers.Essential Job Functions:- Manage engineers in a team and provide coaching assistance, help with resource and time management, provide guidance on support processes and workflow- Drive high priority requests, internal and external escalations- Manage KPIs, analyze and report performance statistics- Facilitate and encourage engineers’ expertise growth and promotion- Lead tasks and assignments directed on changing and improving support processes and service level- Effectively collaborate with vendors and other departments in the company- Interview candidates for the position of Support Engineer
Jan 2012 - Oct 2012
Technical Support Engineer
Provided support for:- Parallels Plesk Panel- Parallels Virtuozzo Containers- Sitebuilder- Parallels Server Bare Metal- Parallels Operations Automation- Parallels Business Automation
Aug 2011 - Jan 2012
Junior Technical Support Engineer
Provided support for:- Parallels Plesk Panel- Parallels Virtuozzo Containers- Sitebuilder- Parallels Server Bare Metal- Parallels Operations Automation- Parallels Business Automation
Jul 2010 - Aug 2011
Translator
Freelance
2007 - 2010
~3 yrs
Team & coworkers
Colleagues at Acronis
Other employees you can reach at acronis.com. View company contacts for 1898 employees →
IP
Ivan Pobornikov
Colleague at AcronisLozenets, Sofia City, Bulgaria
View →
FZ
Faeel Zaripov
Colleague at AcronisGermany
View →
MK
Mina Kamel
Colleague at AcronisFlorianópolis, Santa Catarina, Brazil
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DI
Darya Ivleva
Colleague at AcronisSpain
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KP
Konstantin Plis
Colleague at AcronisSingapore
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SV
Sergey V.
Colleague at AcronisSofia, Sofia City, Bulgaria
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MG
Mikhail Gorshenin
Colleague at AcronisSerbia
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DP
Daniel Padilla
Colleague at AcronisMesa, Arizona, United States
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HK
Hakan Kaya
Colleague at AcronisBavaria, Germany
View →
JV
Julie Vassaux
Colleague at AcronisSingapore
View →
Ivan Pobornikov
Colleague at AcronisLozenets, Sofia City, Bulgaria
View →
FZ
Faeel Zaripov
Colleague at AcronisGermany
View →
MK
Mina Kamel
Colleague at AcronisFlorianópolis, Santa Catarina, Brazil
View →
DI
Darya Ivleva
Colleague at AcronisSpain
View →
KP
Konstantin Plis
Colleague at AcronisSingapore
View →
SV
Sergey V.
Colleague at AcronisSofia, Sofia City, Bulgaria
View →
MG
Mikhail Gorshenin
Colleague at AcronisSerbia
View →
DP
Daniel Padilla
Colleague at AcronisMesa, Arizona, United States
View →
HK
Hakan Kaya
Colleague at AcronisBavaria, Germany
View →
JV
Julie Vassaux
Colleague at AcronisSingapore
View →
2 education records
Dmitry Abusagitov education
Bachelor Of Arts (B.A.), It, Automation And Control, Engineering
Mathematics And Computer Science
Гимназия №6
FAQ
Frequently asked questions about Dmitry Abusagitov
Quick answers generated from the profile data available on this page.
What company does Dmitry Abusagitov work for?
Dmitry Abusagitov works for Acronis.
What is Dmitry Abusagitov's role at Acronis?
Dmitry Abusagitov is listed as Director of Professional Services, NAM+LATAM at Acronis.
What is Dmitry Abusagitov's email address?
AeroLeads has found 1 work email signal at @acronis.com for Dmitry Abusagitov at Acronis.
Where is Dmitry Abusagitov based?
Dmitry Abusagitov is based in Bulgaria while working with Acronis.
What companies has Dmitry Abusagitov worked for?
Dmitry Abusagitov has worked for Acronis, Odin, Parallels, and Freelance.
Who are Dmitry Abusagitov's colleagues at Acronis?
Dmitry Abusagitov's colleagues at Acronis include Ivan Pobornikov, Faeel Zaripov, Mina Kamel, Darya Ivleva, and Konstantin Plis.
How can I contact Dmitry Abusagitov?
You can use AeroLeads to view verified contact signals for Dmitry Abusagitov at Acronis, including work email, phone, and LinkedIn data when available.
What schools did Dmitry Abusagitov attend?
Dmitry Abusagitov holds Bachelor Of Arts (B.A.), It, Automation And Control, Engineering from Novosibirsk State Technical University (Nstu).
What skills is Dmitry Abusagitov known for?
Dmitry Abusagitov is listed with skills including Saas, Cloud Computing, Enterprise Software, Plesk, Parallels, Technical Support, Paas, and Virtuozzo.
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