Expert Support Engineer
Current- Responsible for the customer support experience, troubleshooting, and solving customer technicalissues using collaboration and troubleshooting best practices.- Identify cases that require escalation
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Mina Kamel is listed as Microsoft SQL Server| Windows server | power BI at Acronis, a with 1413 employees, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Mina Kamel.
Mina Kamel previously worked as Expert support Engineer at Acronis and support specialist Tri-Language at Mc1 - Win The Market. Mina Kamel holds Bachelor'S Degree, Computer Engineering from Alexandria University.
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Computer engineer graduated From AIET Alexandria Higher Institute of Engineering andTechnology. Working since 2007 at the Information Technology field with experience in,MSSQL, MYSQL database management and complex scripting, Windows Azuresupport, Windows Server 2016,2012, 2008, XMl, PowerShell and automated actions,- ITIL- 6 segma - Creation of integrations, engines and automated action (powershell + T-sql)- Experience in Windows Server 2003,2008, 2012,2016, Windows Azure.- Experience in Windows Server IIS, AD, GPO, ODBC. FTP- File Sharing and Data Security Experience- Experience in administering and monitoring performance MS-SQl.- Database Integration (Mysql or Oracle and MSsql)- Configuration and installation and maintenance of servers (HP, Dell) and creation of operating system infrastructure.- powershell, XML, T-sql, Network protocols.- Good knowledge in integrated server and computer solutions (Windows, Linux)- Excellent knowledge in computer maintenance (hardware and software).- Experience in troubleshooting cable or network printers (n).- Experience in establishing and solving network problems.- Good knowledge of Linux, MacOs.- Presentation Skills- Leadership- Team work
Listed skills include Help Desk Support, Information Technology, Security, English, and 29 others.
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Brazil
- Responsible for the customer support experience, troubleshooting, and solving customer technicalissues using collaboration and troubleshooting best practices.- Identify cases that require escalation
São Paulo, Brazil
- Responsible for the customer support experience, troubleshooting and solving customer technicalissues, using collaboration, and troubleshooting best practices.- Identify cases that require escalation- Responsible for integrations with Powerbi maintaining and troubleshooting- Responsible for integrations with SAP maintaining and troubleshooting- Enhancing the performance of data transfer- troubleshooting and resolving complex issues with data manipulation and data consumption from oneapplication to another- working closely with the delivery team on testing sprints and troubleshooting issues with queryperformance.- Create and maintain incident management requests to the product group/engineering group- Provide knowledge sharing, technical coaching, and training
Guarulhos, São Paulo
Specialist / Engineer service operation on GRU airport- Monitoring servers and equipments performance- SQL server monitoring and scripts- Powershell Scripts and automated actions
Morombi/ São Paulo - Sp (Brazil)
- Responsible for IT infrastructure, GED business process management and database (SQL).- Creation of integrations, engines and automated action (powershell + T-sql)- Database migration, database integration (Mssql - Mysql, MSsql - oracle).- Configuration and installation and maintenance of servers (HP, Dell) and creation of operating system infrastructure.- providing technical support to end users and IT departments via phone , remote access and ticketing servers- Ability to install and configure email accounts (email),update programs (antivirus and antispyware) and various operating systems, creation of backup and digital communication (electronic mail, WEB, FTP and VPN).- Participation in the documentation of routines and monitoring the performance ofinstalled technical resources.
São Luis - Maranhão / São Paulo - Sp (Brazil)
- Experience in configuring Apple Macintosh devices and training to use (Mac airport) for schools- Experience in Integrated solutions for servers and computers (Windows, Linux)- Experience in Computer maintenance (hardware and software).- Experience in establishing networks and troubleshoot problems.
Alexandria , Egypt
- Experience in printers’ maintenance,- Experience in Computer maintenance (hardware and software).- Experience in establishing networks and troubleshoot problems.
Egypt
- Training of newcomers to the information technology department- Domain Controller Administrator- Active Directory Administrator- application admin for SQl server (Backup and support)- supporting users and troubleshooting problems.- Maintenance printers.- Computer maintenance (hardware and software).- Responsible for coordination with the programming company (I Range) for Implementation of HR program.
Sidi Bisher Bahri, Alexandria , Egypt
C -TEC Egypt establishing mobile networks, Alexandria (Egypt) Training site engineer to establish and maintain cellular towers and cellular networks cabling.
Bahary , Alexandria , Egypt
Al Khair company for securities brokerage, Alexandria (Egypt) • provide technical support for employees• Network Administrator• Backup and recovery data
Other employees you can reach at acronis.com. View company contacts for 1413 employees →
Gözde Kızılay Aşçıoğlu
Colleague at AcronisTürkiye, Turkey
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AZ
Alexander Zhigulsky
Colleague at AcronisRussia, Russian Federation
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Natalya Belova
Colleague at AcronisRussia, Russian Federation
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Eugen-Alexandru Vîrţan
Colleague at AcronisBucharest, Romania
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Mark A.
Colleague at AcronisGreater Chicago Area, United States
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Khet Wee Sim
Colleague at AcronisSingapore
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Victoria Tobolina
Colleague at AcronisRussia, Russian Federation
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Eyad Daas
Colleague at AcronisBucharest, Romania
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Elena Belousova
Colleague at AcronisGreater Munich Metropolitan Area, Germany
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Alexander Glonin
Colleague at AcronisBucharest, Romania
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Bachelor in Computer Engineering Alexandria Higher Institute of Engineering and Technology, Alexandria (Egypt) http://www.aiet.edu.eg/
Microsoft Certified Systems Engineer + security New horizons, Alexandria (Egypt) http://alexandria.newhorizons.com/
4994 introduction to programming ms.net application with MS Visual studio 2005 New Horizons, Alexandria (Egypt).
Quick answers generated from the profile data available on this page.
Mina Kamel works for Acronis.
Mina Kamel is listed as Microsoft SQL Server| Windows server | power BI at Acronis.
Mina Kamel is based in Florianópolis, Santa Catarina, Brazil while working with Acronis.
Mina Kamel has worked for Acronis, Mc1 - Win The Market, Sita, Docsystem Corporation, and Free Lancer.
Mina Kamel's colleagues at Acronis include Gözde Kızılay Aşçıoğlu, Alexander Zhigulsky, Natalya Belova, Eugen-Alexandru Vîrţan, and Mark A..
You can use AeroLeads to view verified contact signals for Mina Kamel at Acronis, including work email, phone, and LinkedIn data when available.
Mina Kamel holds Bachelor'S Degree, Computer Engineering from Alexandria University.
Mina Kamel is listed with skills including Help Desk Support, Information Technology, Security, English, Technical Support, Hardware, Windows Server, and Network Administration.
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