Gbss / Ran Senior Technical Support Engineer
Responsibilities: Maintenance HUAWEI Products: BSC6900, BTS3900, RNC6900 and NodeB3900 BSS Configuration Management (Site and NodeB creation, BSC &RNC creation, parameters change, Migration/Expansion for BSS & RNC network and upgraded). BSS/RAN Capacity and Network assurance . Troubleshooting the Network and remote support for the Field Maintenance Team and BO. Upgrade the Network to new version / patch Check KPI and performance through M2000 ,PRS and Nester and Troubleshooting Direct contact with TAC and HQ for critical cases Achievement points: The owner of implementation and configuration of Qena and Luxor city [BSS and UTRAN] network during Vodafone swap project. The Owner of Huawei Network Capacity & Summer Assurance The Owner of Huawei Network health Check Upgraded RNC To RAN 13(SPC582) Upgraded Node B To RAN 13(SPC510) Upgraded BSCs To RAN 13(SPC582) Upgraded Sites To BTS RAN13SPC039 Pass ‘HUAWEI Technical support Exam Level 2 The owner of implementation the Work order (parameter change requested from Radio Team) The owner of implementation IP RAN project (GSM / UMTS) The owner of solve problem after BSC, RNC, Site and Node B upgrade. The owner of solve Radio problem like [cross talk , silent call, Call drop, voice bad quality] The owner of solve problem like coverage complain and customer experience The owner of BEP Migration Project (migrated all Node B to word BEP Ericsson solution). The owner of Migrated all Node B,BTS through BSCs or RNCs use CME client The owner of created the second carrier for all Node B in Vodafone network. Providing training session as on job training for the customer’s technical staff. Providing technical guide for customer technical staff and my local staff. Providing technical guides paper and published on HUAWEI support Web.