Daby Cheng Email & Phone Number

Hong Kong SAR

Hong Kong SAR

- Provided pre-sales support (presentation, architecture design, technical consultancy and advisory, POC, and PSO scope discussion) for all Quest/One Identity cross-BU products (Information & System Management, Microsoft Platform Management, and One Identity) to customers.- Supported a wide range of solutions including Microsoft Migration and Security.

Hong Kong

- Managed 1-2 Presales teams providing support on a wide range of infrastructure and cybersecurity solutions, including NAC, Backup, Email Filtering, SIEM, NGFW, SSL-VPN, Web Filtering, WAF, Wireless, Identity Management/Privilege Access Management, Access Management, Load-Balancer, Message Archiving, Vulnerability Management, Firewall auditing, Security.

Hong Kong

- Participate in troubleshooting, fault ticketing handling and fault management for all Data/Voice products including PTP Ethernet, Metro Ethernet, VPN, MPLS, SDNET, IPLC, BB, Fiber that ensure all customers reported fault cases are properly handled, documented, investigated and resolved professionally with high quality. - Support ICT products and carry.

Hong Kong

- Operating and Management of data center infrastructures, facilities, inventories and networks for over 640+ racks with ISO 20000 and 270001 standards.- Provisioning and handle all data center and bandwidth orders including special projects & rack migrations.- Providing remote-hand service, managed service and overall supporting for data center.

Hong Kong

- Operating and Management of data center infrastructures, facilities, inventories and networks for over 200+ racks with ISO 20000 standard.- Providing remote-hand service and overall supporting for customers.- Participate in troubleshooting, fault ticketing handling and fault management for DYXnet wide range network with VPN, MPLS, OSPF, and BGP.