David Cochran Email & Phone Number

• Complete client onboarding including the installation, training, and ongoing support• Partner with the ButterflyMX Sales and Support teams as the lead client contact to identify ongoing issues with any new touchscreen installations and follow up to address, resolve and/or escalate these issues• Participate in testing new and updated features and provide feedback• Maintain and update property management contact(s) for billing, training, installations and support via CRM•… Show more • Complete client onboarding including the installation, training, and ongoing support• Partner with the ButterflyMX Sales and Support teams as the lead client contact to identify ongoing issues with any new touchscreen installations and follow up to address, resolve and/or escalate these issues• Participate in testing new and updated features and provide feedback• Maintain and update property management contact(s) for billing, training, installations and support via CRM• Articulate the value proposition of the ButterflyMX intercom system to new property management representatives and their tenants• Work with the ButterflyMX management team to deepen relationships, understand long term client needs, and renew business Show less

• Complete client onboarding including the installation, training, and ongoing support• Partner with the ButterflyMX Sales and Support teams as the lead client contact to identify ongoing issues with any new touchscreen installations and follow up to address, resolve and/or escalate these issues• Participate in testing new and updated features and provide feedback• Maintain and update property management contact(s) for billing, training, installations and support via CRM•… Show more • Complete client onboarding including the installation, training, and ongoing support• Partner with the ButterflyMX Sales and Support teams as the lead client contact to identify ongoing issues with any new touchscreen installations and follow up to address, resolve and/or escalate these issues• Participate in testing new and updated features and provide feedback• Maintain and update property management contact(s) for billing, training, installations and support via CRM• Articulate the value proposition of the ButterflyMX intercom system to new property management representatives and their tenants• Work with the ButterflyMX management team to deepen relationships, understand long term client needs, and renew business Show less

Chicago, Illinois, United States

• Created and implemented marketing plans at 16 Student Housing Assets• Responsible for the Sales & Marketing of 7,000+ Student Housing Beds

Tempe, Az

• Created and implemented marketing plans to drive leasing velocity• Monitored performance of individual leasing staff and coached on successfulstrategies• Achieved 100% occupancy on a goal of 96%

Champaign, Illinois

• Created and implemented marketing plans to drive leasing velocity• Monitored performance of individual leasing staff and coached on successfulstrategies• Achieved 98% occupancy on a goal of 95%

Urbana-Champaign, Illinois Area

• Built relationships with over 100 team members• Handled all customer relation issues in a gracious manner and in accordancewith company policies

Normal, Illinois

• Was assigned to be the intermediate LMM until the position was filled• Responsible for all social media platforms

Bloomington/Normal, Illinois Area

• Received a high level training on all aspects of store management• Specifically designated as the intern to assist in the management of the hardlines departments (Home decor and fashions, housewares, electronics, shoes, and children's apparel)• Was responsible for Manager on Duty (E3) shifts in which the focus was on store customer service and credit solicitation• Built relationships with over 100 employees, and properly leveraged the relationships to drive results

East Peoria, Il And Bloomington, Il

• Ensuring guests are checked out in a reasonable timeframe• Assisting cashiers get DPCIs and resolving similar transaction issues• Collecting all funds from the registers after store close and creating store deposit• Resolving guest issues by taking care of them correctly the first time• Managing the break schedule of all front end team members • Encouraging cashiers reach goals in RedCard sales• Ensuring Photo/Registry Kiosk, Food Avenue, and Starbucks are running… Show more • Ensuring guests are checked out in a reasonable timeframe• Assisting cashiers get DPCIs and resolving similar transaction issues• Collecting all funds from the registers after store close and creating store deposit• Resolving guest issues by taking care of them correctly the first time• Managing the break schedule of all front end team members • Encouraging cashiers reach goals in RedCard sales• Ensuring Photo/Registry Kiosk, Food Avenue, and Starbucks are running efficiently and effectively Show less

Peoria, Illinois

• Showcasing current fashions and accessories• Assist customers with sales and answer questions about products and merchandise• Operate cash registers • Organize/stock shelves by keeping the store branded to company standards • Be aspirational and passionate for the brand

Bachelor Of Science (B.S.), Business Administration - Marketing

Associate Of Science (As), Business Administration

High School