Rita Ho Email & Phone Number

San Leandro, Ca, Us

San Leandro, Ca, Us

Conshohocken, Pa, Us

Conshohocken, Pa, Us

- Configuring TargetX products in Salesforce according to client specifications.- Creating and modifying Apex Classes and Visualforce pages to be used along with TargetX products.- Working closely with Project Managers, Implementation Consultants, and clients to gather detail specifications to get a good understand of what is needed.- Assisting with investigations on issues during implementation. - Training clients on how to make modifications after product launches.

New York, Ny, Us

- Managed projects for over 30 domestic and international clients. Directed rollout of more than 20 new application builds and inquiry builds from the initial specification gathering stage until the final product launch. Projects used HTML, ASP, Javascript, CSS and a Microsoft SQL server with the duration of around 2-5 months.- Communicated directly with clients’ to gather specifications. Helped clients’ better understand how the product works and made recommendations on how their online application or inquiry forms can be build to fully utilize the Embark system to enhance their admissions process.- Suggested alternative methods to ensure that applications or inquiry forms can be easier to maintain, and has a lower risk of errors in the future.- Worked with a team of 4-6 people per project consisting of account managers, developers, and testers to ensure that all projects were delivered on-schedule and within scope. - Utilized agile and waterfall methodologies to ensure that the end product meets the needs of the client.- Created and maintained web-based university application forms, and inquiry forms using HTML, ASP, Javascript, basic CSS and a SQL-backed web server.- Created timelines for the duration of projects. Managed maintenance requests in JIRA. - Monitored the status of projects and maintenance requests to ensure that they are completed accurately and on-time.

New York, Ny, Us

- Investigated and fixed bugs in the user interface and the data in the database.- Implemented customizations such as dynamic drop-down lists, and dynamically showing and hiding sections for applications and inquiry forms using javascript.- Trained more than 4 groups of 4 to 8 web developer interns to understand the development process and how it interacts with the system.- Managed a team of 4 - 7 web developers and quality assurance engineers.- Joined in-person interviews and gave inputs on prospective interns.

New York, Ny, Us

- Build, and modified over 90 different online university applications, over 40 inquiry forms, and over 30 Event Schedulers using HTML, ASP, Javascript, and CSS.- Updated settings of applications, inquiry forms, and event schedulers with SQL statements, and Microsoft Access.- Setup over 40 data feeds templates from the database to generate text files for clients’ to upload applicant data and prospect data into their system.- Wrote SQL statements to mass upload application data and prospect data as needed.

- Checked mail for invoices or statements.- Mailed folio to billed accounts.- Assisted customers or bill problems from the phone.

- Created, mail, and fax reconciliation summary for large groups.- Processed payments with Direct Billing to travel agents.

- Managed the videos and customers database.- Responsible for the sales of new membership accounts and assisted customers search for their selections.

Bachelor’S Degree, Computer Science

High School