Jul 2024 - Present
AeroLeads people directory · profile
David. Davis Email & Phone Number
Soluno Support
at
Actionstep
1 work email found
@techanax.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Soluno Support
Location
Fuquay-Varina, North Carolina, United States
Company size
Who is David. Davis? Overview
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Quick answer
David. Davis is listed as Soluno Support at Actionstep, a with 64 employees, based in Fuquay-Varina, North Carolina, United States. AeroLeads shows a work email signal at techanax.com and a matched LinkedIn profile for David. Davis.
David. Davis previously worked as Business Analyst at Techanax and Consultant at Practice Management Consulting. David. Davis holds Ba 2 Years, History from Florida State University.
Company email context
Email format at Actionstep
This section adds company-level context without repeating David. Davis's masked contact details.
{first}.{last}@techanax.com
86% confidence
AeroLeads found 1 current-domain work email signal for David. Davis. Compare company email patterns before reaching out.
Profile bio
About David. Davis
I create simple innovative processes with compliance resulting in positive cost cutting, customer satisfaction, and profits. I have been working in support for over 15 years discovering work-flow methods that simplify and streamline the business processes through relationship building within the organization.I have been a leader in building an award-winning support group that was awarded Favorite Case/Practice Management Solution Tech Support by Law Technology News, Readers Choice Award 2004, 2005, 2006, 2007.In addition to my experience as a Global Customer Support Manager, I am a Certified Salesforce Administrator and have several certificate courses such as Project Management, Customer Experience, Leadership, Human Resources, Emotional Intelligence to name a few.I'm considered as an expert with staff challenges, alignment, and compliance, resulting in cost-cutting and increased productivity. Specialties: Increasing customer satisfaction and retention through process improvement, change management and compliance.
Listed skills include Technical Support, Leadership, Enterprise Software, Customer Service, and 36 others.
Current workplace
David. Davis's current company
Company context helps verify the profile and gives searchers a useful next step.
Actionstep
6 roles · 48 years
David. Davis work experience
A career timeline built from the work history available for this profile.
Business Analyst
Consultant
Practice Management Consulting
- Liaison for environmental support with 100 % successful enterprise application deployments- I manage escalation teams with critical customer issues with 95% customer retention
Jan 2016 - Sep 2018
Technical Support Manager Iii
- Increase customer satisfaction form 54% to 85% in 4 months- Decreased case last update time from 1.14 days to .64 days meeting 96.15% SLA- Slashed average speed of answer from 2.63min to .75 seconds increasing SLA from 11.24% to 96.15%
Nov 2014 - Jul 2015
Manager 2L Support Engineering Team
- Improved customer satisfaction by reducing resolution turnaround time from 19 days to 3 days.- Implemented Tier 1 hotline improving first call resolution from 3% to 50%.- Slashed cost by 30% improving service levels by 20% by introducing a compliance business model.
Jan 2000 - Jan 2014
Bt Work Center Supervisor
1979 - 1985
~6 yrs
Team & coworkers
Colleagues at Actionstep
Other employees you can reach at actionstep.com. View company contacts for 64 employees →
CS
Christina Stommel
Colleague at ActionstepOrem, Utah, United States
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EP
Emma Priest
Colleague at ActionstepAuckland, New Zealand
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RC
Rini Chappangakandy
Colleague at ActionstepAuckland, New Zealand
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JK
Josie Kelly
Colleague at ActionstepBorough Green, England, United Kingdom
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EH
Ellen Hope
Colleague at ActionstepBrisbane City, Queensland, Australia
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NT
Natasha Thomas
Colleague at ActionstepNew Zealand
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DT
Dan Trevarthen
Colleague at ActionstepBrisbane, Queensland, Australia
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AL
Anne Longhurst
Colleague at ActionstepWaiuku, New Zealand
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AT
Adele Timmins
Colleague at ActionstepAuckland, New Zealand
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WR
Will Reynolds
Colleague at ActionstepBrisbane, Queensland, Australia
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Christina Stommel
Colleague at ActionstepOrem, Utah, United States
View →
EP
Emma Priest
Colleague at ActionstepAuckland, New Zealand
View →
RC
Rini Chappangakandy
Colleague at ActionstepAuckland, New Zealand
View →
JK
Josie Kelly
Colleague at ActionstepBorough Green, England, United Kingdom
View →
EH
Ellen Hope
Colleague at ActionstepBrisbane City, Queensland, Australia
View →
NT
Natasha Thomas
Colleague at ActionstepNew Zealand
View →
DT
Dan Trevarthen
Colleague at ActionstepBrisbane, Queensland, Australia
View →
AL
Anne Longhurst
Colleague at ActionstepWaiuku, New Zealand
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AT
Adele Timmins
Colleague at ActionstepAuckland, New Zealand
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WR
Will Reynolds
Colleague at ActionstepBrisbane, Queensland, Australia
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4 education records
David. Davis education
Ba 2 Years, History
Caertificate, Project Management
Adm201: Administration Essentials For New Admins
Salesforce University
Education record
Other Training
FAQ
Frequently asked questions about David. Davis
Quick answers generated from the profile data available on this page.
What company does David. Davis work for?
David. Davis works for Actionstep.
What is David. Davis's role at Actionstep?
David. Davis is listed as Soluno Support at Actionstep.
What is David. Davis's email address?
AeroLeads has found 1 work email signal at @techanax.com for David. Davis at Actionstep.
Where is David. Davis based?
David. Davis is based in Fuquay-Varina, North Carolina, United States while working with Actionstep.
What companies has David. Davis worked for?
David. Davis has worked for Actionstep, Techanax, Practice Management Consulting, Netapp, and Lexisnexis.
Who are David. Davis's colleagues at Actionstep?
David. Davis's colleagues at Actionstep include Christina Stommel, Emma Priest, Rini Chappangakandy, Josie Kelly, and Ellen Hope.
How can I contact David. Davis?
You can use AeroLeads to view verified contact signals for David. Davis at Actionstep, including work email, phone, and LinkedIn data when available.
What schools did David. Davis attend?
David. Davis holds Ba 2 Years, History from Florida State University.
What skills is David. Davis known for?
David. Davis is listed with skills including Technical Support, Leadership, Enterprise Software, Customer Service, Project Management, Quality Assurance, Customer Satisfaction, and Process Improvement.
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