Dae'Leon Flucas Email & Phone Number

Kill Devil Hills, North Carolina, United States

• Installed, maintained, and troubleshot high-speed internet, video, and voice networks, including wiring and associated equipment. • Maintained and repaired outside plant facilities within assigned geographic service areas. • Performed fieldwork such as climbing poles, digging for cable installation, and working in utility access holes or controlled environmental vaults (CEVs). • Adhered to all safety rules and regulations while performing technical duties. • Supported sales and marketing activities by providing customer-facing services and referrals. • Collaborated with technical teams to achieve key service metrics and enhance operational efficiency. • Delivered exceptional customer service through active listening and effective problem-solving techniques. • Demonstrated reliability and dependability by meeting on-call and scheduled work commitments.

West Covina, California, United States

Responded promptly to alarms, disturbances, and rule violations, taking decisive action when necessary.Monitored and authorized entrance and departure, ensuring theft prevention and overall premises security.Conducted inspections and adjustments of security equipment, promptly addressing tampering issues.Maintained a visible presence among visitors and employees, preserving order and protecting property.Add Skills: Security Operations | Access Control | Conflict Resolution | Customer Service | Equipment Inspection | Security Operations

Built and troubleshooted computers, ensuring optimal performance for clients.Set up networks, addressing connectivity issues and optimizing network configurations.Provided comprehensive IT support to clients, resolving technical issues promptly and effectively.Demonstrated strong communication skills, translating technical jargon into user-friendly language to enhance client understanding.Add Skills: Computer Troubleshooting | Network Setup | Hardware Maintenance | Full-stack IT Support | Microsoft Technologies | Effective Communication | Customer Service Excellence

Victorville, California, United States

Operated various machinery in the department, including carpet and vinyl cutting equipment.Matched customer needs through extensive product knowledge in Flooring, Blinds & Shades.Maintained cross-departmental expertise, remaining available to assist in Appliances, Paint, and Service Desk sales.Ensured the department's appearance met high standards, contributing to increased sales and customer satisfaction.Add Skills: Cross-departmental Product Knowledge | Customer Project Guidance | Departmental Machinery Operation | Customer-Centric Mindset | Effective Communication

Apple Valley, California, United States

Pulled and processed customer orders accurately and promptly, enhancing overall customer satisfaction.Operated machinery, including forklifts and electric ladders, to efficiently manage inventory and load merchandise.Assisted customers with online and phone sales, guiding them through the return process.Proactively communicated delays, availability, and solutions to customers, fostering positive relationships and ensuring customer loyalty.Add Skills: Inventory Management | Customer Order Processing | Online/Phone Sales Assistance | Return Process Guidance | Proactive Communication | Customer Relationship Building