As the Founder and CEO of SHrategy LLC, I lead a consulting firm dedicated to empowering nonprofits and businesses to achieve operational excellence, sustainable growth, and cultural transformation. My role is focused on delivering tailored solutions that address the unique challenges organizations face in today’s dynamic environment.Responsibilities:1. Operational Efficiency: Designing streamlined processes to enhance productivity, reduce inefficiencies, and optimize resource utilization.2. HR Solutions: Crafting and implementing comprehensive HR strategies, including talent management, policy development, workforce planning, and culture-building initiatives.3. Marketing Strategy: Developing innovative marketing plans that elevate brand presence, enhance audience engagement, and drive mission alignment.4. Interim COO Services: Providing leadership and strategic guidance during critical transitions to stabilize operations and achieve organizational goals.5. Global Expansion: Guiding organizations through international market entry, offering expertise in compliance, team setup, and operational infrastructure.6. Strategic Planning: Collaborating with leadership teams to craft actionable strategies that drive long-term success and measurable outcomes.7. Culture Transformation: Partnering with organizations to build inclusive, collaborative workplace cultures that inspire innovation and teamwork.

1. Build a backend operation in India, drastically reducing costs. Managed all phases from site selection, staffing, operational setup to policy and procedure implementation.2. Oversaw a global workforce of 200+ employees, cultivating a high-performance culture and ensuring alignment with the company’s vision and values.3. Regularly engaged in the executive leadership team, playing a key role in strategic planning, decision-making, and setting the firm's direction to achieve both short-term and long-term objectives.4. Directed comprehensive business operations, including Marketing, Administration, IT, and Human Resources, ensuring operational excellence and organizational efficiency.5. Collaborated closely with multiple executive assistants to optimize executive support, improve communication, and facilitate effective decision-making.6. Led the company’s operational strategy, focusing on process optimization, cost reduction, and quality improvement to boost profitability and customer satisfaction.7. Implemented advanced technology solutions to streamline operations, enhance data-driven decision-making, and support business scalability.8. Fostered strong relationships with key stakeholders, including investors, partners, and suppliers, to align business objectives and bolster company growth.9. Developed and maintained robust risk management strategies to mitigate potential operational risks and ensure business continuity.10. Championed continuous improvement initiatives, identifying opportunities for innovation, and driving changes that enhance productivity and operational agility.11. Monitored market trends and competitor activities, adapting operational strategies to maintain competitive advantage and market relevance.12. Ensured compliance with legal and regulatory requirements, upholding the company's reputation and ethical standards.

1. Drove business development initiatives that significantly increased annual revenue and established pivotal strategic partnerships, strengthening market presence.2. Oversaw the operational restructuring of the organization, resulting in notable operational cost reductions while upholding performance standards.3. Led market analysis and crafted expansion strategies, successfully penetrating new markets and achieving a marked increase in market share.4. Negotiated and secured valuable contracts with key clients and vendors, boosting the company's competitive edge and profitability.5. Implemented advanced CRM and ERP systems, enhancing data accuracy, customer relationship management, and overall operational efficiency.6. Developed and launched a new company website, significantly enhancing market competitiveness.7. Expanded the company's social media and online presence, broadening customer engagement and brand visibility.8. Managed the company's finances and facilitated smooth transitions for key personnel, ensuring operational continuity and stability.9. Fostered an employee-centric culture, enhancing staff engagement and satisfaction.10. Created innovative templates and proposals, streamlining business processes and improving client acquisition efforts.

1. Led a team in the successful delivery of projects. 2. Managed project lifecycle from initiation through closure, consistently meeting or exceeding project objectives and stakeholder expectations.3. Developed detailed project plans, schedules, and budgets, resulting in a reduction in unexpected project costs.4. Implemented Agile methodology, improving team productivity and enhancing project flexibility.5. Conducted risk assessments for each project, developing and implementing mitigation strategies that reduced project risks. 6. Facilitated effective communication across project teams, stakeholders, and external vendors, ensuring alignment and project success.7. Negotiated contracts with suppliers and vendors, achieving cost savings on project materials and services.8. Spearheaded a cross-departmental initiative to standardize project management practices, increasing efficiency and consistency across the organization.

1. Maintain calendar; schedule internal/external meetings and appointments, manage calendar conflicts, coordinate audio and video conference calls, reconfirm appointments, and print meeting materials.2. Manage email traffic by reading, screening and proactively handling inquiries on behalf of CEO. 3. Attend meetings and conference calls and take minutes/notes as requested.4. Coordinate and schedule heavy domestic and international travel arrangements (air, hotel, ground transportation). Prepare detailed itineraries, organize necessary visa documentation. 5. Input time and expenses for the CEO in QuickBooks6. Prepare PowerPoint presentations, Excel spreadsheets, agendas and other meeting materials paying particular attention to firm branding, proofreading for accuracy and formatting of documents.7. Maintain effective filing systems for hardcopy and electronic materials.8. Prepare, reconcile, and track expense reports of CEO’s personal expenses and prepare monthly expense reports. 9. Serve as an office manager, order supplies and maintain and clean and tidy office space.10. Create sponsor advertisements for vendors using Photoshop. 11. Serve as back-up support for other managers and administrative staff when required.

1. Maintain calendar; schedule internal/external meetings and appointments, manage calendar conflicts, coordinate conference calls, reconfirm appointments, and print meeting materials.2. Manage a high volume of phone calls, taking accurate messages and distributing in a timely manner.3. Prepare for internal meetings by organizing conference rooms, setting up audio/visual, greeting guests, and providing catering and beverage service.4. Coordinate and schedule heavy domestic and international travel arrangements (air, hotel, ground transportation). Prepare detailed itineraries, organize necessary visa documentation. 5. Prepare and process timely travel and expense reports. 6. Provide timely and proactive status updates on assigned tasks.7. Other general responsibilities include: preparing correspondence, processing incoming mail, filing/organization, maintaining contacts, and limited personal work.

1. Greeting and Checking in Patients 2. Filing and maintaining charts3. Scheduling Patients & Answering Phones4. Verifying medical eligibility, collecting copayments, filing claims and settling disputes