Dakota Smith Email & Phone Number

Liberia, Guanacaste, Costa Rica

• Lead, orchestrated, and delivered a $11.2 million renovation for the golf and racquet facilities including: New irrigation system, reshaping and partial redesign, enhanced range experience, food & beverage components on course, renovation of existing golf professional shop, and implementation of a racquet retail shop• Manage an operation budget of $2.8 million for club sports including golf, tennis, and pickleball• Responsible for over 80 staff under the retail, golf operations, racquet sports, and golf maintenance departments• Created, directed, and implemented marketing vision for the club sports offerings • Introduced a perpetual inventory system for golf operations and maintenance department which created savings of 12% annual on operational expenses • Responsible for the Papagayo Charity Golf event within a $500k budget

Kailua-Kona, Hawaii, United States

- Responsible for 29.5 million in sales with new memberships within the year 2021 - Controlled an operating budget of 1.4 million for golf and retail revenue- Maintained over 120 vendor accounts through the local and global community - Established new culture to golf programs with 220% growth in member engagement- Led a restructure of 3 separate departments while creating new service standards- Created, directed, and produced inaugural tournament within a $225k budget

- Achieved #3 golf experience in luxury resorts for East Coast North America- Led the development of the new golf operation at The Breakers in 2018- Collaborated with our executive committee to create a new marketing strategy for stay and play packages resulting in revenue increase of 8%- Increased membership revenue by 17.5 million in under 3 years. - Managed a team over the arrival and departure experience, golf course operations, golf academy, tennis instruction and maintenance, coveted Flagler Steakhouse, retail golf shop, locker room facility, and boutique spa and gym

- Operational duties include: scheduling, payroll, labor, pre-shift, monthly departmental meetings, routine training, and all purchase orders - Raised 35% more in our Run for Hope Annual Charity Tournament- Increased revenue for our Golf events by 12% over the course of 1 year- Refined and implemented new standards and training manuals to staff

Hualalai, Kailua Kona, Hawaii

- Carried a guest experience satisfaction survey score of 92.9/100- Oversee the day to day operation of four award winning poolside operations with also two restaurants for lunch service- Trained and promoted three managers in training within six months- Manager of the 2nd quarter recipient 2016

- Implemented the mobile app arrival and departure experience in June 2015- Carried a guest experience satisfaction survey of 91.1/100 in the 8-month period- Revised and rewrote the core training manual for all positions in the department also implementing cleaning and safety standards for limousine and golf cart driver

Bachelor Of Hospitality Administration, Professional Golf Management

Activities and Societies: FSU Club Golf, The PGM Club

Pga Class A, Professional Golf Management With Hospitality Administration

Prerequisites For Business Aa

Education record