Dakota Smith Email & Phone Number

Addison, Texas, United States

• Consulted, updated, and managed 100+ new and existing client websites and e-commerce stores.• Offered services that boost the online presence of clients’ businesses.• Translated abstract requirements into concrete user flow and interaction design.• Presented the pros and cons of various workflow approaches to internal teams and management.• Worked closely with several cross-functional teams including front-end developers, customeroperations, and sales.• Handled a high influx of inbound tickets, emails, and calls within a dynamic call center environment.• Created and edited images and web graphics.• Provided design input and consultation for clients.

Dallas, Tx

Built responsive and engaging web pages using Wordpress + Elementor.Implemented custom CSS and HTML to provide unique solutions.SEO work to ensure organic growthPlugin managementContent Management WebMaster Services

Dallas/Fort Worth Area

Created a variety of print material for multiple clients.Responsible for brand management, logo creation, and advertising.Shot and edited interiors for designers entering publications and competition.Managed multiple projects at once with different timelines.

Dallas/Fort Worth Area

• Mentored new runners on how to succeed with application.• Consistently provided professional, friendly and engaging service.• Followed all safety and sanitation policies when handling food and beverage.• Completed on-time deliveries by choosing the best and most efficient routes.• Politely assisted customers in person and via telephone.• Communicated with both restaurants and customers to ensure each order was properly executed.• Worked exclusively through mobile application.

Commerce, Texas

• Scheduled and coordinated meetings and appointments for the head of the department.• Coordinated the collection and dispatch of goods.• Purchased and maintained office supplies.• Provided administrative and clerical support (mailing, scanning, faxing, copying, filing).• In charge of printing for students and faculty; assuring color matching to the documents provided.• Basic IT functions with 3 computer labs MAC and PC.

Commerce Texas

• Utilized high attention to detail to ensure quality print orders.• Provided excellent customer service in a fast-paced environment.• Communicated effectively with team members to document requests and comply with company procedures.• Advised customers on more creative approaches to produce the materials being compiled.

Bachelor'S Degree, Visual Communications With An Emphasis In Art Direction

• Study abroad - British Studies: Way-finding Month long summer course designed to show typography and design in action.

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Activities and Societies: ISAS Arts Festival Selected Participant 2008, 2009 Varsity Swimming Letterman 2006-2009 Academic High Honor Roll.