Karan Dalal Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Boston, Massachusetts, United States

Collaborated with faculty to enhance course planning and student evaluation and provided support to a cohort of over 40 students per semester. Proactively addressed inquiries and feedback to improve course performance for Engineering Probability and Statistics.

Cambridge, Massachusetts, United States

Product: KAYAK for Business(KAYAK Biz)The significant outcome was the successful launch of a reformed onboarding flow, resulting in a 25% increase in weekly user engagement. The new Onboarding flow is personalized based on user inputs to make sure users can navigate and set up profiles according to their needs with ease while exploring the product. The journey began by analyzing user feedback and historical data using Snowflake and FullStory to identify three critical pain points in… Show more Product: KAYAK for Business(KAYAK Biz)The significant outcome was the successful launch of a reformed onboarding flow, resulting in a 25% increase in weekly user engagement. The new Onboarding flow is personalized based on user inputs to make sure users can navigate and set up profiles according to their needs with ease while exploring the product. The journey began by analyzing user feedback and historical data using Snowflake and FullStory to identify three critical pain points in the current user journey on the platform. We restructured user cases and stories based on insights from competitive and market analysis to highlight the product's USPs, make users comfortable with meta search, and simplify profile setup. In collaboration with the UX research team, we validated our research and approach with MVP and A/B testing with over 95% survey engagement facilitated by Figma and online platforms like usertesting.com. This collective effort drove the implementation of the reformed onboarding flow, utilizing Agile methodology and cross-team collaboration with the development and design team, emphasizing the significance of data-driven decision-making and comprehensive analysis in successful product management. Show less

Mumbai Area, India

Product: Intelligent Automation Solutions for Banking and Finance Institute.• Led cross-functional teams to plan and deliver five application process flows, leveraging insights from customer interviews for one of India's largest banks. Streamlined 40TB of existing user data, resulting in a 20% increase in the onboarding rate.• Managed the development of a database system and developed ETL operations in document management workflow to support three business flows, contributing to a 25%… Show more Product: Intelligent Automation Solutions for Banking and Finance Institute.• Led cross-functional teams to plan and deliver five application process flows, leveraging insights from customer interviews for one of India's largest banks. Streamlined 40TB of existing user data, resulting in a 20% increase in the onboarding rate.• Managed the development of a database system and developed ETL operations in document management workflow to support three business flows, contributing to a 25% reduction in cycle time across all business flows.• Designed and implemented a PL/SQL automation tool to generate performance analysis reports of the application process, leading to a 20% cost reduction and identifying new business opportunities. Show less

Mumbai, Maharashtra, India

• Optimized process flow by creating support web services and utilities using REST API to perform bulk data verification, bulk account opening, bulk document upload, and B2B document sharing.• Collaborated closely with the Product team to conduct comprehensive user behavior research, defining crucial user actions and ensuring robust data collection for data-driven decision-making.

Pune Area, India

Introduced 400+ new customers to the platform by organizing a focus group to conduct beta testing and gather user feedback, further coordinated with the manager to find new use cases and scope of improvement.

Master'S Degree, Engineering Management, 3.8

Activities and Societies: Committee member and Mentor at the Aspiring Product Manager Club (APMC) Member of the American Society.

Entrepreneurship/Entrepreneurial Studies

Course work: Business Model Design and Innovation, Platform Innovation, Enterprise Growth Innovation Managing Tech-Based Business,

Bachelor'S Degree, Computer Engineering, First Class With Distiction

Activities and Societies: Event Head for multiple annual festival events representing the Department of computer science Committee member.