Assist student in developing educational plans and strategies to improve student success. Develop skills, behaviors, and habits that contribute to success in college and within a distance learning platform. Provide training and coaching to instructors to develop efficient and engaging online teaching methods, tools, and strategiesEvaluate instructor activity and classroom effectiveness

Attain campus retention/attrition, placement, and student satisfaction goals; provide input to ensure budgets, policies, practices, and actions produce desired results consistent with missions and strategic plans. Oversee staff training and development; foster an environment that engages staff; and cultivate quality student relationships and professional development. Foster relationships within the local health care community.Ensure daily/weekly run rates are achieved for placements, job… Show more Attain campus retention/attrition, placement, and student satisfaction goals; provide input to ensure budgets, policies, practices, and actions produce desired results consistent with missions and strategic plans. Oversee staff training and development; foster an environment that engages staff; and cultivate quality student relationships and professional development. Foster relationships within the local health care community.Ensure daily/weekly run rates are achieved for placements, job lead development. and re-entry activities. Oversee weekly corporate reports to include retention and 3rd party re-verification updates, as outlined per policies; report at leadership meetings. Facilitate and/or participate in all new start orientations. Ensure information/activities and student files comply with accrediting and State agencies. Chair the Graduation Committee. Show less

Completed required weekly reports for the Director of Student Affairs for submission to corporate; cultivated/nurtured relationships with students, graduates/alumni to ensure continuity for skill job matching; and facilitated professional development workshops on mock interviews, resume writing, dressing for success, and job seeking. Helped plan and participated in campus activities including new student orientations, Student Appreciation Day, and graduations. Achieved and maintained a job… Show more Completed required weekly reports for the Director of Student Affairs for submission to corporate; cultivated/nurtured relationships with students, graduates/alumni to ensure continuity for skill job matching; and facilitated professional development workshops on mock interviews, resume writing, dressing for success, and job seeking. Helped plan and participated in campus activities including new student orientations, Student Appreciation Day, and graduations. Achieved and maintained a job placement percentage of 80%+ for all clinical programs including Occupational Therapy Assistant, Physical Therapist Assistant, Surgical Tech, Radiology Tech, and Nursing. Helped the Assist Student Services team in reaching retention/attrition goals. Aided the Campus President/Director of Student Affairs with all campus reporting statistics to the Tennessee Higher Education Commission (THEC) and Council on Occupational Education (COE). Show less

Sourced new potential externship sites while maintaining a standard rate of externship-to-graduate employment of at least 60%. Taught three student classes monthly on career skills including job search strategies, professionalism, and employer expectations. Facilitated structured externship orientations for all students entering the externship. Provided students with prompt feedback on progress related to quizzes, tests, homework, and projects. Maintained current and accurate records of… Show more Sourced new potential externship sites while maintaining a standard rate of externship-to-graduate employment of at least 60%. Taught three student classes monthly on career skills including job search strategies, professionalism, and employer expectations. Facilitated structured externship orientations for all students entering the externship. Provided students with prompt feedback on progress related to quizzes, tests, homework, and projects. Maintained current and accurate records of student academic and attendance performance. Presented facilitative, well-prepared, organized, and clear lectures and classroom activities aligned with the syllabus and school policies. Show less

Supported clients throughout the enrollment process and liaised between the client and their HR staff in new hire enrollments and benefit administration. Key contributor in the implementation/management of new clients including testing health plans and reporting results to account teams and client benefits teams. Tasked with analyzing, researching, and presenting eligibility errors and resolutions to internal/external audiences.Responsible for monitoring and inputting eligibility… Show more Supported clients throughout the enrollment process and liaised between the client and their HR staff in new hire enrollments and benefit administration. Key contributor in the implementation/management of new clients including testing health plans and reporting results to account teams and client benefits teams. Tasked with analyzing, researching, and presenting eligibility errors and resolutions to internal/external audiences.Responsible for monitoring and inputting eligibility updates and changes including COB; for using Healthaxis to retain, document, and share working knowledge of eligibility changes, updates, processes, and procedures. Cultivated open channels of communication with customers. Show less

Charged with receiving, reviewing, and updating information for new providers and with inputting changes for existing providers. Facilitated onsite training with the Provider Billing departments on the use of the company’s website and claims procedures. Audited provider files according to defined parameters; maintained a provider web-based directory. Served as a liaison for resolving issues related to the provider network including inquiries from customer service, referral clerks, and nurses.

Lead instructor in the Medical Assisting program. Also assisted Dean with directing MA program while MA program Director was out on a leave. Lectured in patient preparation, pharmacology, health insurance and clinical procedures, as well as exams. Demonstrated a variety of diagnostic testing, patient scheduling and billing, including demonstrating injections and medication draw as well as venipuncture.

•Assisted students of Eastern College securing permanent employment as well as placement in externships. Planned and carried out graduation ceremonies. Monitored and Maintained goals for campus accreditation. Met / counseled with students on an as needed basis. Assisted the financial aid officer in finalizing details regarding student aid prior to first day of class. Served as a clinical and administrative classroom instructor when needed.