Service Administrator
Current• Service Net Planner management with PMs, Safety Recalls, and repairs from drive-ins / call-ins.• Start Repair Orders. • Schedule and coordinate vehicles with outside vendors.• Respond to customer inquiries regarding scheduling. Greet customers at the location and assists customers via phone and e-mail.• Assist with parts inventories and cycle counts, procurement, and storage.• Complete yard checks and safety inspections.• Assist with shop administrative processes and run reports as scheduled.• Complete repair orders, fuel analysis, and paperwork involved in daily office procedures.• On-boarding and continued training of all Customer Service Representatives.