Qualification:. EX Engagement Manager (Qualtrics, 2024) - on going. XM Discover Foundations (Qualtrics, 2023). CX Engagement Manager (Qualtrics, 2023). CX and EX Solution Architect (Qualtrics, 2021). CX and EX Technology Consultant (Qualtrics, 2021). Medallia Product Certification Level 1 (Medallia, 2020). SCRUM Fundamentals Certification (CertiProf, 2020). STREAM education. Computer Engineering (UFOP, 2018). Fluent in English, Spanish and Portuguese. Learning French.Experience:. Customer and Employee experience: Tech platforms (Qualtrics and Medallia), tech leadership, solution architecture, project management, consulting and program implementations.. 13 years in engineering fields, such as, information technology, computer engineering, control engineering, robotics, and electronics.. Working abroad (USA and Mexico). Leading multidisciplinary teams. International projects and working remotely. Soft Skills:. Strong leadership and communication skills. Very good management skills. Client facing. Creative and analytical problem-solver. Strong technical background. Attentive to details and proactive
-
Technical ManagerIpsos In UsNew York, Ny, Us
-
Senior Programmer AnalystIpsos North America Nov 2024 - PresentUnited Stateso Manage and coordinate all aspects of the research process.o Understanding customer’s business objectives and project goals in order to design efficient solutions.o Tech lead in designing and implementations of CX and EX programs.o Project monitoring and client facing.o Quality management and principles to ensure successful delivery and deployment of technology.o Provide tech support to extend reach of programs.Technologies: Qualtrics, Medallia, JavaScript, HTML, CSS and Python. -
Senior Programmer AnalystIpsos Brasil Apr 2022 - Nov 2024US Teamo Manage and coordinate all aspects of the research process.o Understanding customer’s business objectives and project goals in order to design efficient solutions.o Tech lead in designing and implementations of CX and EX programs.o Project monitoring and client facing.o Quality management and principles to ensure successful delivery and deployment of technology.o Provide tech support to extend reach of programs.Technologies: Qualtrics, Medallia, JavaScript, HTML, CSS and Python.
-
Digital Solution ArchitectCapgemini Aug 2021 - Apr 2022Greater Belo Horizonteo Understanding customer’s business objectives and project goals in order to identify the best solution to meet their requirements.o Support the sales process, and provide input into proposals regarding service offerings, scope, schedule and technologies.o Tech lead in designing and implementations of CX and EX programs.o Project monitoring and client facing.o Quality management and principles to ensure successful delivery and deployment of technology.Technologies: Qualtrics, JavaScript, HTML, CSS, Python, MS Teams, and Mural. -
Senior Digital Solution ConsultantCapgemini Nov 2020 - Aug 2021Greater Belo Horizonteo Tech lead in digital solutions and implementations of CX and EX programs.o Consulting, design, management, and enhancements of customer (CX) andemployee (EX) experience programs.o Support and direct communication with clients.o Resolve advanced technical Qualtrics system related inquiries.
-
Custumer Experience AnalystSmt Dec 2019 - Nov 2020Greater Belo Horizonteo Customer implementations and program enhancements.o Implementation design, setup, and review processes.o Resolve technical Medallia and Qualtrics systems related inquiries.o Data analyzing.o Client technical support.Technologies: Qualtrics, Medallia, JavaScript, HTML, CSS and Python. -
Technical Consultant Specialist (Brazilian Unit)Bot Latam Nov 2018 - Nov 2019Greater Belo Horizonteo Responsible for the company’s technological area.o Project management and team coordinator.o Consulting in STREAM education, robotics and computer programming projects.o Products, services and market analysis.o IT support and solution provider.o Services in Mexico.Technologies: Trello, Swift programing language and robots educational kits. -
Development AnalystCerebra Sistemas De Controle Jul 2018 - Oct 2018São Carlos Area, Brazilo Project management assistant.o Electronics board design - PCB.o IoT projects.o Assistance in assembling and soldering of production and prototypes.Technologies: C, Altium Designer, PCB and IoT. -
Engineering Intern (Researcher)Universidade Federal De Ouro Preto - Lab Procsimos - Icea Jan 2017 - Jun 2017João Monlevade Area, Brazilo A project to develop a system for cracks detection in steel sleepers.o Acquisition, analysis and classification of mechanical vibration signals.o MATLAB systems development.Technologies: MATLAB. -
Technical Support AuxiliaryDatasoft Automação Jan 2016 - Apr 2016João Monlevade Area, Brazilo Multi-company business system - Sales, installation and configuration.o Training and technical support via remote access, phone, email and in person.Technologies: business automation.
-
Technical Support Intern EngineerRobotis,Inc Jun 2015 - Aug 2015Irvine, Orange County, California Areao Robots maintenance, programming and assembly.o Technical product translation.o Dynamixel system.o Dynamixel Quick-Start Creation (manual for first contact).o Technical support on educational ROBOTIS’ kits: Do-It-Yourself robot.Technologies: Dynamixel, C and RobotPlus. -
Cad DesignerAmepi - Associação Dos M. M.Do M.Piracicaba Dec 2010 - Jul 2014João Monlevade Area, Brazilo Leader on implementation of an engineering project management system.o Topographical calculations, drawings and projects.o Urban and rural surveys.o Landmarks and auxiliary points implementation and processing by total station and geodetic GPS L1/L2.Technologies: Togograph SE, AutoCAD and GPS processing software.
-
Cad Designer / TopographerCst Topografia Apr 2009 - Nov 2010João Monlevade Area, Brazilo Urban and rural surveys, and locations.o Implementation and processing landmarks and control points using total station and geodetic GPS L1 / L2.o Calculations, drawings and topographical projects.Technologies: TopoEVN6 and AutoCAD.
-
Office AssistantProjetop - Topografia E Terraplenagem Dec 2006 - Jan 2009Oliveira, Minas Gerais, Brazilo Urban and rural surveys, and locations.o Calculations, drawings and topographical projects.Technologies: TopoEVN6 and AutoCAD.
Dalton Silva Skills
Dalton Silva Education Details
-
Dynamic Systems And Control Engineering -
Computer Engineering
-
Computer, Electrical, Robotics And Engineering Technology -
Intensive English Program
Frequently Asked Questions about Dalton Silva
What company does Dalton Silva work for?
Dalton Silva works for Ipsos In Us
What is Dalton Silva's role at the current company?
Dalton Silva's current role is Technical Manager.
What schools did Dalton Silva attend?
Dalton Silva attended Eesc-Usp / Escola De Engenharia De São Carlos, Universidade Federal De Ouro Preto, Wayne State University, University Of Arizona.
What skills is Dalton Silva known for?
Dalton Silva has skills like Autocad, Project Management, Stream Education, Programming, Matlab, Programming Languages, Project Engineering, Robot Programming, Robot Control, Technical Support, Engineering Design, Computer Maintenance.
Who are Dalton Silva's colleagues?
Dalton Silva's colleagues are Jonathon Paes, Brianne Hottinger, Purity Mbogo, Lisa Zabor, Amber Doyle, Kate Dennis, Jennifer Thomas.
Not the Dalton Silva you were looking for?
-
Dalton da Silva
Business Development Specialist At Pacifico Shipping Lines, Driving Market Expansion.Miami, Fl -
Dalton Silva
United States -
2 +155970XXXXX
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial