Network Operations Specialist Lead
Current* Developed and managed schedules for employees to ensure optimal workflow and task allocation.* Maintained comprehensive records of employees' work activities, facilitating efficient tracking and analysis.* Documented both positive and negative aspects of employee performance, contributing to a comprehensive performance evaluation system.* Provided training sessions for employees and offered assistance in resolving intricate issues, contributing to skill enhancement and problem-solving capabilities.* Ensured routing checks and updates of backup systems to maintain data integrity.