Damien Willis Email & Phone Number

I serve as the expert on financial products and procedures, helping members with routine to complex issues and assessing their situations to develop strategic financial planning solutions.- Loan products: commercial and consumer loan origination, processing, and servicing. Often juggling multiple applications in different stages and queues, and following up with members or external sources to verify documents and signings.- Risk management: fraud prevention, identification, and resolution; credit risk analysis; compliance regulations and audits.- Account management: account creation, internal and external transactions, ACH wires, document processing, and deposit servicing.- Additional role: Communications Champion for the branch, responsible for researching and relaying relevant economic and industry trends, reports from department specialists, and important company information.

Contract-based position to edit and grade essays and assignments written by high school students in batches of 90 or more. Work to tutor and improve students’ writing and communication skills.

Lynnwood, Washington, United States

Managed a staff of 21 employees at one of the top three volume stores in the nation with over $6M in annual sales and consistently placed within the top three salespersons. - Managerial duties: designed and implemented product displays, trained new staff, drafted schedules, and resolved internal or external conflicts. - Administrative duties: oversaw the weekly receipt and stocking of hundreds of items along with the documentation and quality control of dozens of weekly tuxedo rental packages.

Seattle, Washington, United States

Collaborated with professors and graduate students on their qualitative and quantitative research projects.- Performed data entry and analysis, coded sources, wrote briefs on current events, and condensed then presented information from literature, including government documents, research studies, and primary sources. - Listed as a Research Assistant on multiple academic articles and a doctoral dissertation. Co-author on forthcoming academic publications with tenured professors.