Dan Cross Email & Phone Number

Managing owner, senior editor, and author coach.

[See Portfolio link and/or Projects below for contract-specific achievements]Owner of professional content creation and strategy business, Red Monster Writing. Worked with multiple national and international clients. Creative, detail-oriented, and personable editor, proof-reader, SEO writer, and digital content strategist. Proficient in developing engaging strategies, managing social media platforms, content calendars, and collaborating with writers and managing teams to produce content. Possess knowledge of Google Analytics as well as a valuable combination of editing and project management skills. Critical thinker with expertise in creating and implementing marketing and operational plans. History of success ensuring outstanding partner satisfaction and strong stakeholder and team management.

Full-time freelancer writer and editor throughout 2015 and 2017 (part-time in 2016). Worked with globally distributed, national and international businesses to research, write, edit, and manage web content. Established specialist skills for on-page SEO, content calendar production and management, and style guide knowledge. See portfolio link for more details.

Farnborough, Uk; Warwick, Uk

Manage team and resources, including budgeting, hiring, and contract extensions;Work with SMEs, architects and upper management to deliver agreed-upon solutions and implement best practice processes across accounts;Work with client to ensure project delivery to agreed timeline and budget;Manage design, development, implementation of agreed-upon project solutions. Assist with new proposals as required;Manage integration of capabilities into environments and full BAU service. Build new environments as per requests/approvals;Management of IBM and non-IBM personnel, systems and environment planning;Plan and risk assess relevant projects; deliver updates via regular reporting (meetings, weekly reports, etc.);Resourcing, budgeting and contract negotiation/extension;Risk Management;PRINCE2 and IBM project management techniques;Implement improved, approved, and best practice standards across project.

United Kingdom

- Infrastructure Administrator, WebSphere SME- Design, development, deployment and testing of all environments (including Live)- Infrastructure problem resolution- WebSphere MQ, Application Server, Process Server, Message Broker- Rational ClearCase & ClearQuest - change control, creating and deploying builds- Design authority- WebSphere security administrator- Environment Analyst (monitored environmental usage overtime for signs of CPU throttling, memory leaks, etc.)- Out of hours, standby and weekend support- Maximo User - change control- Provided training - WebSphere, Maximo- Supporting multiple accounts simultaneously- Mentor colleagues (including graduates, apprentices and interns)- Provided training directly and through documentation - WebSphere, Maximo, Test Lab equipmentProjects:- DEFRA (August 2010 - April 2012)- Foxtrot (September 2011 - Present)- Semaphore (January 2013 - Present)

United Kingdom

2 years graduate scheme wherein I received training and placements to allow me to successfully apply for band 6 promotion as an IT Specialist.Training:- Project Skills- Technical Fundamentals- On-the-job infrastructure (including WebSphere) administration- Project Management techniques- Soft skillsHiglighted as a "High Achiever" at Project Skills Assessment course at the end of the scheme.

United Kingdom

- 1st and 2nd line IT support to all Devon County Council employees- Hardware and software troubleshooting- Achieved "CompTIA A+ Technicians" qualification simultaneously

Bschons, Psychology, 2.1

Activities and Societies: Birmingham University Engineers Rugby Team.Psychology BSc (Hons) 2.1

Education record

Activities and Societies: Charity Lead & Volunteer, Hockey Team, Badminton Team- English, Biology, Philosophy & Ethics (A-Level).