Dan Edwards Email & Phone Number

Mendota Heights, Mn

▪ Manage a team of four field engineers and three project managers▪ Migrate customer active directory environments to mindSHIFT ▪ Migrate customers’ existing email to hosted exchange email with mindSHIFT▪ Support customers using Kaseya for patching and remote support▪ Advise customers on new purchases of computer and network equipment▪ Configure and troubleshoot firewalls, switches, routers, and other network equipment

Woodbury, Mn

▪ Onsite and remote desktop and server support▪ Configure and troubleshoot firewalls, switches, routers, and other network equipment ▪ Build server operating systems, install applications, and support ongoing server issues▪ Design and implement network, active directory, email, web, and ERP environments▪ Support customers using Zenith Infotech managed services▪ Advise customers on new purchases of computer and network equipment

▪ Project lead for data center upgrade▪ Installed and configured SAN environments using an EMC CX300 and EMC cX3-40 SAN’s▪ Built server operating system, configured Microsoft clusters, and installed VM environments▪ Designed, implemented and tested Xata’s disaster recovery plan, data center environments, and fail over procedures▪ Designed network monitoring processes and procedures using SCOM 2007

Eden Prairie, Mn

▪ Supported Windows 2003 Server, Active Directory, Windows Clusters, Enterprise Monitoring, Altiris, and Exchange 2003▪ Tracked support issues using Remedy, MS Project and Change Management▪ Technical Project Lead for consolidating documentation for all of Cargill’s support teams using Windows SharePoint▪ Responsible for design and on-going support for all of support’s SharePoint sites supporting 200+ helpdesk users and 100+ SharePoint sites▪ Supported websites using SharePoint, IIS and Microsoft SQL server

Plymouth, Mn

▪ Responsible for Cokem’s Phone and Network infrastructure.▪ Designed and implemented company’s data centers which included four Windows 2003 domain controllers, two Windows 2000 terminal servers, two EDI (Gentran)servers running Windows 200, two Linux firewall servers running IP tables, and two exchange 2003 Enterprise servers▪ Installed and managed two 9406 p10 and p5 AS400’s running V5R1M0 and Nordic application software▪ Managed all day-to-day user requests for PC hardware and software along with phone requests and service, Nextel cell phone support and account maintenance