Dan Edwards Email & Phone Number

Mendota Heights, MN

• Manage a team of four field engineers and three project managers
• Migrate customer active directory environments to mindSHIFT
• Migrate customers’ existing email to hosted exchange email with mindSHIFT
• Support customers using Kaseya for patching and remote support
• Advise customers on new purchases of computer and network equipment
• Configure and troubleshoot firewalls, switches, routers, and other network equipment

Woodbury, MN

• Onsite and remote desktop and server support
• Configure and troubleshoot firewalls, switches, routers, and other network equipment
• Build server operating systems, install applications, and support ongoing server issues
• Design and implement network, active directory, email, web, and ERP environments
• Support customers using Zenith Infotech managed services
• Advise customers on new purchases of computer and network equipment

• Project lead for data center upgrade
• Installed and configured SAN environments using an EMC CX300 and EMC cX3-40 SAN’s
• Built server operating system, configured Microsoft clusters, and installed VM environments
• Designed, implemented and tested Xata’s disaster recovery plan, data center environments, and fail over procedures
• Designed network monitoring processes and procedures using SCOM 2007

Eden Prairie, MN

• Supported Windows 2003 Server, Active Directory, Windows Clusters, Enterprise Monitoring, Altiris, and Exchange 2003
• Tracked support issues using Remedy, MS Project and Change Management
• Technical Project Lead for consolidating documentation for all of Cargill’s support teams using Windows SharePoint
• Responsible for design and on-going support for all of support’s SharePoint sites supporting 200+ helpdesk users and 100+ SharePoint sites
• Supported websites using SharePoint, IIS and Microsoft SQL server

Plymouth, MN

• Responsible for Cokem’s Phone and Network infrastructure.
• Designed and implemented company’s data centers which included four Windows 2003 domain controllers, two Windows 2000 terminal servers, two EDI (Gentran)servers running Windows 200, two Linux firewall servers running.
• Installed and managed two 9406 p10 and p5 AS400’s running V5R1M0 and Nordic application software
• Managed all day-to-day user requests for PC hardware and software along with phone requests and service, Nextel cell phone support and account maintenance