Rapidly assumed responsibility for a number of projects in an innovative environment. Developed rigorous quantitative analysis skills involving complex market and financial data sets used to draw out strategic recommendations, as well as a strong ability to elicit insights from qualitative interviews. Managed small teams and taken responsibility for building financial and market segmentation models.Past project experience:Leading a major redevelopment public consultation from start to finish on behalf of Birmingham City Council including designing consultation surveys and agreeing scope, designing a system for collating survey responses, designing an analytical template, and conducting analysis of survey results.Leading a team in compiling Financial Viability Assessments for use in Section 106 negotiations between property developers and local councils which included researching and evaluating development plans and relevant planning policy implications, researching full costs and conducting sensitivity analysis, to build a full project cash-flow model, building final financial appraisal models and using assessment outcome to advise strategic approach to negotiations.Researching and writing market assessments for major developers, local councils and housing associations. This involved quantitative demographic and statistical analysis, qualitative interviews with estate agents and industry experts, desk-based qualitative research and use of the output of the research to arrive at a market segmentation model which is used to advise developers on design considerations and pricing.Other projects include conducting applications on behalf of clients for numerous government development finance schemes and tender applications.

My role as retail technical assistant covered both store management and technical advisory responsibilities. I quickly rose to be one of the best performing O2 Gurus in the country in terms of both appointment volume and customer satisfaction.Skills required includedStore and staff management, including driving sales and ensuring customer satisfactionStaff training, enabling members to pass on in-depth technical knowledge using the most appropriate method for their learning style, and that of othersPeer support, training and networkingLiasing with representatives of major international technology companies including Samsung, Microsoft, HTC, Sony and Nokia1-2-1 customer appointments and supportHardware and software repairs and maintenanceMaintaining fully up to date, in depth knowledge of fast moving industryExceeded expectations in driving appointments, sales and customer FAN scores

I was heavily involved in the early development of start-up audiovisual and IT company Vanti, creating innovative solutions to complex issues, particularly in secondary education. These included designing cutting edge music workspaces as well as technology solutions enabling computer system installation in automotive workspaces.Typical tasks included:Project management, team leadership and quality control during customer focused implementation processDesign of all aspects of workspaces for a wide range of situations and clients, including full IT suites and AV setups for the education and business sectorsPractical implementation of all aspects of the workspace from manufacturing complex desk configurations with in-built technology to electrical, network and equipment installationsSetup of physical networks including designing architectures and practical skills such as network cabinet and data centre type organisation and managementIT and AV systems training and support, both remote and localExperience of technologies such as digital signage, classroom AV, conference room AV, PA and theatre installations, wireless networks, IP CCTV and access control, room control technologies and secure computer suites