Dan Heath Email & Phone Number

I produce technical documentation as an embedded writer on the Boundary team. I educate and collaborate with technical team members to produce help documentation.

I managed a team of embedded technical content developers who produced technical documentation, including procedural help, API and CLI reference topics, and release notes. We released documentation updates monthly for two products.

Produced technical documentation as an embedded writer on multiple scrum teams in a fast-paced, Agile environment. We worked in a Docs as Code environment, using Git, AsciiDoc, and Antora to deliver monthly releases for an audience of developers.

Lake Mary, Florida, United States

Designed, wrote, and edited proposals to create revenue opportunities for the sales organization. Coordinated efforts across a cross-functional team of subject matter experts and third parties. Managed project milestones to meet aggressive submission deadlines.

Lake Mary, Florida, United States

Designed, wrote, and edited end-user documentation and UI text. Interviewed subject matter experts, tested beta software, and researched release notes. Edited content from other departments to achieve a consistent voice.

Lake Mary, Florida, United States

Designed, wrote, and edited end-user documentation. Worked to resolve customer-initiated documentation defects. Managed the company's documentation portal and learning management system.