Dan Kipp Email & Phone Number

Canberra, Australian Capital Territory, Australia

Canberra, Australia

• As a member of a small team, Dan provides skills across a large range of software, hardware and network technologies and platforms. He provides complete solutions to clients including supplying, installing and.
• The… Show more As a member of a small team, Dan provides skills across a large range of software, hardware and network technologies and platforms. He provides complete solutions to clients including supplying.
• The proactive monitoring and management of client systems including servers, workstations, other hardware and software (including patch and virus protection);
• Administration, configuration and management of client systems including servers, network infrastructure, email and file systems. Including the setup and maintenance of users, security groups, network shares, network.
• Help desk support including the handling of escalated issues from Level 1 support
• Researching and deployment of solutions for new problems.

Canberra, Australia

• Blueblood Solutions provides Small to Medium Businesses with Complete System Management for all their ICT support needs.When Dan started at Blueblood he provided telephone and on-line support services to customers to.
• Providing Help Desk Support services by phone… Show more Blueblood Solutions provides Small to Medium Businesses with Complete System Management for all their ICT support needs.When Dan started at Blueblood he provided.
• Providing Help Desk Support services by phone and email:
• Troubleshooting and resolving customer IT issues including hardware, software and networking issues;
• Logging jobs into Timesite (time and job tracking software) and escalation to appropriate staff.
• Monitoring systems and alerts using Kaseya (systems management software), and reporting on these systems on a regular basis;

Canberra, Australia

Dan was employed on a casual basis with Sargent Security to provide security services to embassies in Canberra on weekends.

Canberra, Australia

• Dan worked on a casual basis with Custom Security Services and provided the following security services:
• Embassy security;
• Event security;
• Shopping centre security; and
• Security for cash-in transit.

Münster Area, Germany

• As a financial adviser and sales representative for this Building Society/ Bank based in Germany, Dan provided client acquisition, sales and service skills.His role included:
• Responding to customer inquiries by understanding the inquiry, reviewing other inquiries and responses, gathering and researching information, assembling and providing the information to clients, and then confirming.
• Recording customer inquiry details by… Show more As a financial adviser and sales representative for this Building Society/ Bank based in Germany, Dan provided client acquisition, sales and service skills.His role.
• Recording customer inquiry details by documenting inquiries and the response in customers' accounts;
• Meeting customer service and organisation targets. Show less

Diploma It-Networking, Information Technology

Activities and Societies: International Student Ambassador Program Diplma in IT-Networking

Diploma Of Leadership And Management

Manage and lead in your organisation

Apprenticeship, Office Administrator

Apprenticeship as an Office Administrator including Accounting.