Dan Maynard Email & Phone Number

47 George St, Newmarket

• I’As a part of the wider Revenue Assurance Services team I have responsibility for end to end revenue assurance for one of New Zealand’s large full-service providersMy role mixes proactive and reactive RA approaches.
• Consultative services to core and IT developments - ensuring revenue assurance is built into all new products/services and operations,
• Responsibility for minimising revenue leakage from daily BSS operations including full switch to bill reconciliations
• Routine monitoring, analysis and reporting of revenue issues to the senior leadership team
• Championing revenue assurance throughout 2degrees and providing strategic insights to 2degrees’ future revenue assurance direction. The successful delivery of my role utilises sound technical understanding of telecoms.

Auckland

• In my role of Account Manager I am responsible for the development of our business through the sale and delivery of end to end assurance services. This still includes the traditional reseller engagements but in the.
• Work recognised in monthly journal by CEO of major mobile operator
• Solution for a major NZ mobile operator to manage customer bill shock experienced whilst using roaming data services
• Provision of 100Gbps IP traffic validation system with strategic expansion into application layer testing at the same data rate – currently first in NZ
• Strategic consultancy to NZ’s largest fixed line operator to move from a network element based support model to an end to end service assurance based model
• Provision of trouble shooting and surveillance system to rural broadband provider

Auckland, New Zealand

• Working as the technical account manager for a Pan-Tasman mobile phone operator, I took this organisation forward as lead customers for the new UMTS assurance solution. I also acted as the solution architect and.
• Design SMS content retrieval and storage system for agency liaison work
• Provide the first UMTS assurance solution in region
• Moved customer to a managed service support contract,
• Expansion of NZ UMTS monitoring to cover Iu-b linksFor the two years I was the Technical Account manager, I realised 160% and 130% of my sales quota.

• Built a revenue assurance portfolio from a number of existing product lines – including Fraud management, OSS, trouble shooting, surveillance and data mining.
• Provide strategic direction to expand existing fraud management products and OSS components into a wider Revenue Assurance Portfolio
• Bring this Revenue Assurance product to the sales organisation and champion Revenue Assurance within the sales team
• Present our new Revenue Assurance product line at 2 conferences

• As Director Solution Design I had the direct sales responsibility to our existing customer base and indirect sales responsibility through our leading channel. I also managed three of our prime sales enabling processes.
• Provided end to end design for Fraud Management Solutions for five international mobile operators
• Managed the bid process, winning two of the five RFPs we responded to
• Implemented a “Total Care” approach to the management of our existing customer base doubling up-sell revenues
• Sold and provided our first revenue assurance consultancy only services

• I had ultimate responsibility for the successful delivery of all the systems sold by our company.
• I formed the installation team and grew this to 14 people
• My team grew the installed customer base from 2 to 9 systems
• Eventually established an outsourced delivery team in Pakistan to manage increasing delivery costs

• Major Achievements
• Presented at 6 international conferences as BT’s Fraud Management Consultant
• Provided fraud and risk management consultancy services for two of BT’s European start up ventures
• Responsible for the test and acceptance of BT’s first ISDN Multiplexer prior to service launch
• Member of the 3 man team responsible for the test and acceptance of BT’s calling card service